| Indi523 |
Hello
I purchased the 1e Ultimate Campaign Guide tonight and the website glitched. Had issues entering the data and somehow when I got the bank info to work they charged my 19.99 11 times and reveresed it five times.
Despite this I do not see the purchase available for download.
Could someone send me a private message or answer my email, I need to get this fixed ASAP. Please!
| Pizza Lord |
Hello
I purchased the 1e Ultimate Campaign Guide tonight and the website glitched. Had issues entering the data and somehow when I got the bank info to work they charged my 19.99 11 times and reveresed it five times.
Despite this I do not see the purchase available for download.
Could someone send me a private message or answer my email, I need to get this fixed ASAP. Please!
While I obviously can't fix the problem or know exactly what is going on. I will just mention that currently the Paizo offices are closed as it's a holiday, and it might not be until Monday that someone gets back to you.
It's possible (since it's also a bank holiday), that there might be some banking issues. So while I can't promise everything will work out, I will just offer that if it seems to take a bit longer than normal to sort out, there's a reasonable explanation. I also am not sure if this is the right place to send/post the issues. I am only mentioning that if it's an ASAP issue, it might not be as SAP as usual.