Please help your website overcharged me and did not give me my download


Pathfinder First Edition General Discussion


Hello

I purchased the 1e Ultimate Campaign Guide tonight and the website glitched. Had issues entering the data and somehow when I got the bank info to work they charged my 19.99 11 times and reveresed it five times.

Despite this I do not see the purchase available for download.

Could someone send me a private message or answer my email, I need to get this fixed ASAP. Please!


Indi523 wrote:

Hello

I purchased the 1e Ultimate Campaign Guide tonight and the website glitched. Had issues entering the data and somehow when I got the bank info to work they charged my 19.99 11 times and reveresed it five times.

Despite this I do not see the purchase available for download.

Could someone send me a private message or answer my email, I need to get this fixed ASAP. Please!

While I obviously can't fix the problem or know exactly what is going on. I will just mention that currently the Paizo offices are closed as it's a holiday, and it might not be until Monday that someone gets back to you.

It's possible (since it's also a bank holiday), that there might be some banking issues. So while I can't promise everything will work out, I will just offer that if it seems to take a bit longer than normal to sort out, there's a reasonable explanation. I also am not sure if this is the right place to send/post the issues. I am only mentioning that if it's an ASAP issue, it might not be as SAP as usual.


Flagged as being in the Wrong Forum. --> Customer Service.

Community / Forums / Pathfinder / Pathfinder First Edition / General Discussion / Please help your website overcharged me and did not give me my download All Messageboards

Want to post a reply? Sign in.