July Subscription Product Update


Announcements

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Pathfinder Lost Omens Subscriber
Vasin wrote:
Not sure why this happened. I received shipping notification and a tracking link on the 19th. Nothing showed up for tracking for over a week, so I thought the tracking number was bad, happens sometimes. Well, almost two weeks later, still nothing. I dug up the email again today, and checked the tracking just to see. The package was only processed by the shipper today. What has been happening the last two weeks?

Same. I use USPS informed delivery to track my deliveries and it has been at "Arrived Shipping Partner Facility, USPS Awaiting Item" since the 27th.


Pathfinder Roleplaying Game Superscriber

My watch has ended, finally, lol


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Got my books today!

Owner - House of Books and Games LLC

Cori Marie wrote:
gbonehead wrote:
Terevalis Unctio of House Mysti wrote:
The watch begins, hopefully this year I will not have to wait until after the release date to get my order, like has happened the last 2 years.

Look on the bright side .. you get your orders. I have not received a subscription shipment xince about March of 2022 (and looking back, it was actually February, not March). Yes, that does say 2022 :)

I used to wonder how many months it would take for the system to recognize orders weren't shipping. Now the time is starting to be measured in years.

The Order Beast truly is a fickly ally :)

You should contact customer service through their email.

I could ... but I have a morbid curiosity about how long it will take the system to realize there's an issue :)

Silver Crusade

1 person marked this as a favorite.
Pathfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

The system isn't an intelligent being. It's not going to realize there's a problem.


2 people marked this as a favorite.
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

I work in tech, and Cori Marie is right. Sometimes, we just wait for a user to scream.

Grand Archive

Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path Subscriber

Just out of interest, are subscribers still receiving the occasional card or promo mini with their subscriptions? Just haven't had one in a very long time

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

Yes, I've been getting minis in my subscriptions. Usually in boxes big enough to have the foam peanuts, mostly when the month includes hardcovers.

Grand Archive

Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path Subscriber
logic_poet wrote:
Yes, I've been getting minis in my subscriptions. Usually in boxes big enough to have the foam peanuts, mostly when the month includes hardcovers.

Well poop..


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I almost missed a couple of these minis because they were hidden amongst the peanuts. :-)


1 person marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

If I order more than books, if it requires peanuts, I've been getting promo mini's with my orders. It encourages me to add things to the order :D

Owner - House of Books and Games LLC

kcunning wrote:
I work in tech, and Cori Marie is right. Sometimes, we just wait for a user to scream.

As do I, and it's not a feature, it's a bug :)

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