Hi. I tried calling the customer service number, but it seems that line is currently inoperative until the pandemic is over.
My subscription order for Book of the Dead was supposed to ship this morning, but instead I'm looking at 'transaction declined' three times.
My bank account shows three pending charges for the amount, so the transaction was not in fact declined.
I'm serious concerned about - A, getting triple-charged for this, and B, not getting my book or pdf on time, as I subscribed well ahead of time in order to make sure I got it ASAP.
Can anyone assist?
I did, but they haven't responded, and a search showed that they don't respond 'for a few weeks'.
There are now over two hundred dollars of funds on hold because of this, and my bank has confirmed they did *not* decline these charges.
I need to get in touch with someone ASAP.
|Logan Harper She/Her Customer Service Representative|