September Subscription Shipping on order 36629554


Customer Service


Hi Paizo CS people

I wonder if you’d mind checking the shipping calculation on the above order. I know prices are high but $93 for two items made me wonder if something had gone screwy? (I guess the battle cards could be an odd size and that could do it).

I don’t want to change shipping methods but I’d appreciate someone double checking the sums are right.

Cheers
Steve


Oh also - there used to be a UPS option (I’m afraid I forget the name) that was eye wateringly expensive but had an estimated transit time of 2-5 days. Is that not offered any more?

The only UPS option I can see is much slower (and much cheaper) than the old one.

Customer Service Representative

Steve Geddes wrote:

Oh also - there used to be a UPS option (I’m afraid I forget the name) that was eye wateringly expensive but had an estimated transit time of 2-5 days. Is that not offered any more?

The only UPS option I can see is much slower (and much cheaper) than the old one.

Hi Steve!

Unfortunately, those cards are pretty heavy so that is why the shipping looks to be a bit more on the expensive side. It does look like MI International is cheaper at $55 and I believe the UPS option you are looking for is UPS International and that looks to be available but it is a bit more at $109. I haven't changed the method on the order but if you do end up needing to change it, please let me know or if you need to move it over to your sidecart for next month :)


Thanks for checking, Logan. It was just a vain hope that maybe there was an error. %200 for a book and a box of cards is something of a shock!

Not sure about UPS - I think there used to be another option from them. It was typically in the high hundreds to me but always got here within a week. That UPS international is cheaper than I remember and showing anything up to three weeks to get here.

Maybe it’s a sign of the times but it’s weird to see a shipping method come down in price!

Anyhow, all good here. Thanks for checking it for me. :)

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