Order 36533007


Customer Service


Pathfinder Roleplaying Game Superscriber

Greetings my Dearest Paizo CS,

Hope you are doing well.

Two things that I am having a issue with.

1. I have added a new payment method but can not delete to old one and my order is set to use the old one.

2. I know that the orders will start shipping on Monday. However my paycheck won't hit my account till Thursday night. I would ask if I could have my order process and ship Friday if at all possible.

I understand that not every issue can be accommodated, but any help that you may offer with these would be greatly appreciated.

Thank you and deepest regards,
Prince Setehrael.

Paizo Employee Customer Service Representative

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Not a problem! I've suspended your order until Friday (June 25th) and also updated your payment method for your pending order and set it as your default payment method. Please let me know if there's anything else I can do for you!


Pathfinder Roleplaying Game Superscriber
Raychael wrote:
Not a problem! I've suspended your order until Friday (June 25th) and also updated your payment method for your pending order and set it as your default payment method. Please let me know if there's anything else I can do for you!

Thank you so much, as always you provide amazing customer service, and prove that Paizo is Mythic!!!


Pathfinder Roleplaying Game Superscriber

Just wanted to inquire if my order will ship today?
I know you will be closed on Monday due to the heat and I would love the chance to read all the books over the weekend.


Pathfinder Roleplaying Game Superscriber

Hello, Dearest Paizo CS.

I just wanted to check on the status of my order. I know thing are hectic at the moment, so apologies if I am pestering you.

Just between checking the order status and making sure I still have enough money in the bank to afford the shipment, just worried something will auto withdrawals before the order processes. If that happens it would be another two weeks before I could make a payment.

Again so sorry to bother you, you work so hard and you are an amazing team.

Thank you for your time and any assistance, Luvz & Hugz.

Customer Service Representative

1 person marked this as a favorite.
Prince Setehrael wrote:

Hello, Dearest Paizo CS.

I just wanted to check on the status of my order. I know thing are hectic at the moment, so apologies if I am pestering you.

Just between checking the order status and making sure I still have enough money in the bank to afford the shipment, just worried something will auto withdrawals before the order processes. If that happens it would be another two weeks before I could make a payment.

Again so sorry to bother you, you work so hard and you are an amazing team.

Thank you for your time and any assistance, Luvz & Hugz.

Hi!

No worries at all! I went ahead and gave the order a good nudge towards the door and it should be on its way to you very soon. Please let me know if I can assist you further :)


Pathfinder Roleplaying Game Superscriber

Thank you so much, you are so amazing.

LUVZ & HUGZ!!!!

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