Missing Paizo Advantage discount


Customer Service


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Pathfinder Rulebook Subscriber

Hello,

This is the second month in a row my Paizo Advantage discount was not applied. Hope this recurring issue can get resolved.

Order currently missing the discount is #36421549.

Thanks!

Paizo Employee Customer Service Representative

Hi!

I've applied the discount to your order and resent your confirmation email so you can see the changes.

Apologies for the inconvenience! The discount is supposed to be applied automatically at order generation, but it seems to not be happening at an increasing frequency, so we're in the process of looking into it!

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