Character Operations Manual - second printing?


Customer Service


Hi Paizo CS folks

A couple of months back, I noticed an errata listing on the Starfinder FAQ page for the first printing of the Character Operations Manual and presumed (without checking or asking around at all!) that this meant a second printing had been launched.

Based on that, I ordered another copy to get the updated version, but it has just arrived and is actually a first printing. May I ask if that’s as expected? I had understood that once a second printing goes live that every copy (barring non-mint) bought from Paizo direct should be a second printing. Furthermore, that you don’t publish errata documents pertaining to specific printings until the second printings are available.

I definitely didnt check or get told that I’d be sent a second printing, so it may well just be a me issue...however, if I should have got a second printing and something has gone awry, is there any chance I could organise exchanging my now redundant third copy of the first printing for a second printing?

Hope that’s clear. Nothing urgent, but I would like to understand what the general rule is, just in case something has changed.

Cheers
Steve

Customer Service Representative

Steve Geddes wrote:

Hi Paizo CS folks

A couple of months back, I noticed an errata listing on the Starfinder FAQ page for the first printing of the Character Operations Manual and presumed (without checking or asking around at all!) that this meant a second printing had been launched.

Based on that, I ordered another copy to get the updated version, but it has just arrived and is actually a first printing. May I ask if that’s as expected? I had understood that once a second printing goes live that every copy (barring non-mint) bought from Paizo direct should be a second printing. Furthermore, that you don’t publish errata documents pertaining to specific printings until the second printings are available.

I definitely didnt check or get told that I’d be sent a second printing, so it may well just be a me issue...however, if I should have got a second printing and something has gone awry, is there any chance I could organise exchanging my now redundant third copy of the first printing for a second printing?

Hope that’s clear. Nothing urgent, but I would like to understand what the general rule is, just in case something has changed.

Cheers
Steve

Hi Steve!

First, I just want to say thank you for your kind words and encouragement the last few months, it has meant a lot to the team :) Also, I am so sorry about the errata confusion! I double checked and it looks like we are going about it a little bit differently and we are updating the errata on the website independent from printings. So, unfortunately, new errata doesn't mean there is a new printing of the book. But, once we do have the next printing of a book the orders after that should be the new printing. I hope that helps and please let me know if I can do anything more to assist you :)


No worries, thanks Logan. That’s good to know. (It was a me issue!)

I wonder if you might pass along to the tech team (or whichever powers-that-be need to hear it) that a tag showing which printing the site is currently selling would be greatly appreciated. At least for those books likely to be updated via errata.

Cheers
Steve

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