Orders 23309688 and 22042870


Customer Service

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

I placed order 23309688 May 1 during the PDF sale, but the email I got for the order confirmation had the old price struck through and replaced with the same price for the Flip-Mat Classics pdfs, not the discounted price. Can you apply the discount as a store credit to my subscription order (#22042870)?

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

I just saw an update in my Order notice for 22042870. I had the initial notice for this last week, but the new one from today looks like I have two copies of the Pathfinder Special Edition Bestiary 2. I had only wanted one and tried to start a subscription because I thought the sidecart item would be merged in.

Customer Service Representative

1 person marked this as a favorite.

Hi logic_poet,

It looks like our system was able to fix these issues when your order shipped out, but let me know if there's something I'm missing here. I'm always happy to help! Thanks for your patience!

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