Problems with Flip Mat Classics


Customer Service

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

1. PZO 31014 Flip Mat Classics: Darklands and later flip mats do not show a discounted pdf price.
2. I've tried clearing my cache multiple times, but for the life of me, I can't get the download link for the Waterfront Tavern in My Downloads to work. I click it, but it's not even generating the wait 60 seconds then click message.

Customer Service Representative

Hi logic_poet,

I'm so sorry about that. It looks like you were able to get the download to work. Let me know if that's not the case and our team will investigate.

Go ahead and set up the PDFs you'd like in your cart and I'll make sure the discounted pricing is applied and submit manually on our end. Thanks for your patience!

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

I tried the download again today, but no luck. The date columns on the right are updating, but there is still no message to wait 60 seconds like usual.

Customer Service Representative

Hi logic_poet,

Someone from our tech team poked your download and it should be all fixed and ready to go now. Let me know if there's anything else I can assist you with and thanks again for your patience!

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

Thanks, I see that the poke worked!

I also took you up on the offer with the other classic flip-mats. I saw in the order that the price was struck through, but replaced with just the price, not the discount. Can you apply that to order # 23309688, please?

Community / Forums / Archive / Paizo / Customer Service / Problems with Flip Mat Classics All Messageboards
Recent threads in Customer Service