Steve Geddes |
Hi Paizo CS people
The above order (my March order) spawned and seems to only be charging me shipping for two of the three packages.
Those two are showing as "standard shipping" whereas the AA3 pawns are in their own order marked "UPS Ground" which I suspect is wrong.
Irrespective - $12 less $10 discount is a pretty cheap deal for an international order. I think something is up!
Cheers
Steve
Cyria |
Hello,
I am in the same boat, Order 18260850
2 Packages, one UPS Ground with the two Pawn boxes, shipping to Germany 8.20 $ (and complete gone with the shipping discount)
This can't be right (it would be great, but I expect some sort of error)
Joan H. Customer Service Representative |
Hi Steve and Cyria,
I jumped the queue to check on your orders because I wanted to check on the underlying issue here. We've got our tech team looking into it but in the interim I have gone ahead and fixed up your orders! Let me know if you don't see changes reflected on your end and I'm always happy to help.
Steve Geddes |
Hi Joan
That’s back to a $53 charge, which is more normal.
I did see ten authorisations which is a little weird, but presumably that’s just a side effect of you manually kicking the sub into shape. Ion need to do anything, I’m sure all but one will expire shortly.
Thanks very much for your help!
Steve