Need Help with Subscription / Sidecart


Customer Service

Scarab Sages

Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

Added an item to my sidecart that I changed my mind and wanted to ship, but when I did it took my Lost Omens World Guide that was on backorder and added it to my Cart. I tried to remove it to add it back and now I just poofed it.

I tried adding the book back in, but it doesn't show it as apart of my subscription.

Scarab Sages

Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
defectivecandy wrote:

Added an item to my sidecart that I changed my mind and wanted to ship, but when I did it took my Lost Omens World Guide that was on backorder and added it to my Cart. I tried to remove it to add it back and now I just poofed it.

I tried adding the book back in, but it doesn't show it as apart of my subscription.

My words did not come out well in my cold-induced stupor yesterday, I apologize.

What I am wondering is how do I make sure I still get my subscription copy of Lost Omens World Guide when it comes back in stock with the pdf, because right now if I try and add it back it doesn't show as part of the subscription.

Paizo Employee Customer Service Representative

1 person marked this as a favorite.

Hello defectivecandy,

It certainly looks like we have some technical issues with that book. I fixed it up and we have Lost Omens World guides now, so I have added your subscription copy into your current subscription order. You should soon receive a new confirmation email for this order. If you have any questions or concerns, please let us know.

Community / Forums / Paizo / Customer Service / Need Help with Subscription / Sidecart All Messageboards

Want to post a reply? Sign in.
Recent threads in Customer Service