Chris Lambertz Web Product Manager |
9 people marked this as a favorite. |
Removed the replies on this thread. Folks, the Customer Service subforum is intended for customers to receive assistance from our Customer Service team. If you want to have a discussion about the success of Pathfinder Second Edition or the future of Paizo subscriptions, this is not the appropriate place for it and it will need to be taken to another thread/subforum.
Diego Valdez Customer Service Representative |
Sam Phelan Customer Service Representative |
Hello evillmonkey,
I'm sorry about the inconvenience. We discovered our system was not actually smart enough to know what to do when we scheduled a subscription cancelation for the first of two items releasing in the same month.
I hunted down everyone this should have affected and it should be set right. If you have any further questions or concerns, please let us know. Thank you!
evillmonkey |
Thank you Sam.
I guess I incorrectly said the order was processed correctly. In my orders for this it does show AP 145 as cancelled, and AP 144 should be good. However, the order is still pending from early July.
At this point, would you be able to "sidecart" AP 144 with the rest of my August subs?
Thanks for all the help!