Please cancel my subscription


Customer Service

Liberty's Edge

Please cancel my Pathfinder Adventure Path subscription after Tyrant's Grasp #6 (no 2nd edition please).

I would like to keep my other subscriptions (Starfinder, Starfinder AP).

Thank you.

Web Product Manager

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Removed the replies on this thread. Folks, the Customer Service subforum is intended for customers to receive assistance from our Customer Service team. If you want to have a discussion about the success of Pathfinder Second Edition or the future of Paizo subscriptions, this is not the appropriate place for it and it will need to be taken to another thread/subforum.

Customer Service Representative

Hello Evilmonkey,

Your subscription has been set to end after Adventure Path 144. You will receive an email confirmation at that time. When you get your order generation email please look it over and if you see 145 on it please let us know right away.

Liberty's Edge

Looks like I missed some excitement here.

Thanks for the response. I wanted to let you know that I received a confirmation of my subscription ending, however, Order #7966740 has both 144 and 145 on it. Could you please remove 145 from that order?

Thank you!

Liberty's Edge

Order was processed correctly. Thank you very much for your help!

Customer Service Representative

Hello evillmonkey,

I'm sorry about the inconvenience. We discovered our system was not actually smart enough to know what to do when we scheduled a subscription cancelation for the first of two items releasing in the same month.

I hunted down everyone this should have affected and it should be set right. If you have any further questions or concerns, please let us know. Thank you!

Liberty's Edge

Thank you Sam.

I guess I incorrectly said the order was processed correctly. In my orders for this it does show AP 145 as cancelled, and AP 144 should be good. However, the order is still pending from early July.

At this point, would you be able to "sidecart" AP 144 with the rest of my August subs?

Thanks for all the help!

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