Alien Archive Pawn Box Added to Order


Customer Service


Pathfinder Adventure Path, Rulebook Subscriber

When my 4 Starfinder subscriptions processed the other day and generated the order, somehow the Alien Archive Pawn Box (from November in the Accessories Subscription) got moved into the order. I assume this is a glitch and I'm not somehow getting that item super early, but I thought I would check to be sure.

Lantern Lodge Customer Service Manager

Can you let us know the confirmation email of the order? I'm looking at your subscription order 4388649 and it is not on there.


Pathfinder Adventure Path, Rulebook Subscriber

It didn't show on my email confirmation but only on my subscription order page for order #4388649. I can email a screen capture if need be.


Pathfinder Adventure Path, Rulebook Subscriber

Here's a screen capture showing the Alien Archive Pawn Box at the top of my order #4388649.

Image


Never had that glitch before, I'm weirdly kind of jealous.


Pathfinder Adventure Path, Rulebook Subscriber

Yeah definitely something glitchy happening, as this morning that order has changed from shipping in late July/early August to shipping in November, when only the Alien Archive Pawn Box should be a November shipment.

Customer Service Representative

Hello Pfresh85,

Thank you for the picture. I am passing it along. I don't see the Alien Archive Pawn Box in your order so it will not be holding it up. In fact I don't see it anywhere on your account. I am letting the tech team know so they can take a look, but it shouldn't impact your order shipping.


Pathfinder Adventure Path, Rulebook Subscriber

Thanks for the info. I just wanted to make sure my order for this month looked normal and that I got the Alien Archive Pawn Box in whatever order it was supposed to be in.

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