Opt In: Starfinder Subscription Gen Con Pick Up– Now Through July 26th!


General Discussion

Paizo Employee Customer Service Manager

If you're a Starfinder Subscriber and attending Gen Con 50 in Indianapolis, August 17th-20th, you may now opt in to pick up your August new releases order at our booth in the exhibitors hall (booth 300).

To opt-in go to your My Subscriptions page and select "Yes, I'll pick up my subscription products at Gen Con Indy 2017".

For more details on how the process works, visit our "August Gen Con 2017 New Release and Monthly Thread" up in the Customer Service forum.

Sovereign Court

Pathfinder Adventure Path, Card Game, Companion, Lost Omens, Pathfinder Accessories, Rulebook, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Can you opt in for partial subscription order?

For instance, if I only wanted to pick up the Starfinder Core Rulebook at GenCon, but have the rest of my subscriptions ship normally.

Sovereign Court

I believe it either pick it all up or pick up nothing, as partial orders would cause complications.

Paizo Employee Customer Service Manager

Unfortunately we are only able to offer all or nothing for subscription orders at this time.

~sara marie

Grand Lodge

Pathfinder Adventure Path, Starfinder Adventure Path, Starfinder Maps Subscriber

I decided reluctantly to opt out of GenCon pickup and pray that the maps arrive at my house. I need them on Gen Con Thursday. With no Wednesday or proxy pickup available, I am going to risk shipping.

Hmm


Wait, what? Did I miss the window?

I am having a very hard time with the whole subscription process. In my cart, it has both the RPG and AP subscriptions starting with Alien Archives and Dead Suns 2 instead of the Core Rulebook and Dead Suns 1. Why? Will I still receive the Core book and DS1 first? If I can still opt to pick up at GenCon, will those be there for me? I have to say the subscription process and store checkout process are really counter-intuitive, unfriendly and confusing :/

Paizo Employee Customer Service Manager

The RPG line starting with alien archive is an artifact of what happens as we generate new orders. The AP issue however is also due to AP#1 being on back order. You can reference this post for options relating to the SF Adventure Path subscription: http://paizo.com/threads/rzs2ugj5?August-Gen-Con-2017-New-Release-and-Month ly#43


So, I have a sorta related question. When should we expect our books to hit the mail? on the 17th, before the 17th, after the 17th? Just wondering.


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber
ferris6266 wrote:
So, I have a sorta related question. When should we expect our books to hit the mail? on the 17th, before the 17th, after the 17th? Just wondering.

My order just got created. It claims it will ship in 1-7 business days (so the 8th at worst), via UPS ground (5 business days), so maybe the 15th?


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber
ferris6266 wrote:
So, I have a sorta related question. When should we expect our books to hit the mail? on the 17th, before the 17th, after the 17th? Just wondering.

You can check the current month's new release thread in the customer service forum for this kind of information. For this month, the shipping window is set to open July 31st and end August 18th; your order could potentially go out on either day or any of the days in between.

If there are any changes to the shipping schedule, it will be noted in the linked thread.


thanks folks! Have to remember that: customer service forum (this is the 1st time I've done a pre-order)


Sara Marie wrote:
The RPG line starting with alien archive is an artifact of what happens as we generate new orders. The AP issue however is also due to AP#1 being on back order. You can reference this post for options relating to the SF Adventure Path subscription: http://paizo.com/threads/rzs2ugj5?August-Gen-Con-2017-New-Release-and-Month ly#43

Thanks for the reply; to clarify, though, a subscription to the RPG line will actually begin with the Core Rulebook first, yes?

Will AP1 be available at GenCon?

Edit: Looks like I did miss the GenCon pick-up window :p

Liberty's Edge

This will be my first GenCon pickup. Is there a special location or counter in the dealer's area? Do we need anything special with us? When will pickup be available?

Thanks so much.

Paizo Employee Customer Service Manager

Sara Marie wrote:
For more details on how the process works, visit our "August Gen Con 2017 New Release and Monthly Thread" up in the Customer Service forum.

I'm going to go ahead and close this thread up since the window closed for opting in to pick up. If you have questions, please see the above thread.

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