Humble Bundle Code Redemption Page Problems - Working on it


Customer Service

Customer Service Representative

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We are sorry for any problems with the Humble Bundle Code Redemption page right now.

Something with that page broke after the site maintenance updates yesterday, so codes cannot be redeemed at this time. The tech team is looking into it. We'll update here as soon as it is fixed!


You might sticky this, Sharaya, until it's fixed.

Customer Service Representative

Joana wrote:
You might sticky this, Sharaya, until it's fixed.

I did sticky it, but that didn't seem to...stick.

(We're also having some issues with the site overall that are being looked into. These may be related)

Customer Service Representative

This is working again! Everyone should be good to give their codes another try!

If you are still having problems redeeming your codes, please send us an email with your codes and we can investigate potential issues with the specific codes for you. Our email address is customer.service@paizo.com

Thanks!
~Sharaya


I am having the same problem. Do the codes expire or is there another problem with the site?


The codes should not expire. If you don't get a reply from Customer Service in this thread by the end of the business day, send an email to customer.service@paizo.com, and they'll help you out.


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Joana,

Thank you.

Customer Service Representative

Hello Yooperjer,

As Joana mentioned, the codes do not expire. I don't see any issues on your account so if you can send the codes to customer.service@paizo.com we can investigate what may be going on with them.


I have sent the codes to the customer service email.

Thank you for your help.

Customer Service Representative

Hello Yooperjer,

I have replied to your email.

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