Missing item from order 4330641


Customer Service


I received the package for this order today, and discovered that Adventure Path 119 Prisoners of the Blight was missing. Could I please get a copy sent with my next subscription?

Customer Service Representative

Hi EJDean,

I'm sorry to hear that was missing! I've added a replacement for #119 to your sidecart.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Hi Sharaya,

Thanks for that! I don't see it in my sidecart yet, but I'll wait to see if it appears.

No worries about the missing book. It was a big order, so it's easy to miss one. Will the replacement increase the cost of shipping for my next subscription?

Thanks again,
Evan

Customer Service Representative

Looks like the final button didn't save something right. Should be in the sidecart now.

The replacement should not increase the cost of the next shipment, as the shipping cost associated with that item should be set to free.

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