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I just wanted to get an idea from people how often their client crashes, before I either a) raise it as a bug or b) take my laptop in for repair.
My client crashes pretty much every time I go near a bank. From talking to people on Mumble and chat, this seems a reasonably frequent occurrence for some other people.
My client crashes frequently on entering a settlement. Not entering the settlement hex, but typically at about the point where the inner Thornguards are guarding.
Apart from that, it just crashes. It's got a lot worse since EE3. I have an Acer Aspire 5755G Core i7 Gaming Laptop with 8GB RAM, NVIDIA GeForce GT 630M gfx card. I have the latest drivers etc. It is 2 1/2 years old, and has been repaired once due to a small child pouring a sticky drink into it.
I expect a lot of the problem is the fan isn't working, so it overheats. However, when the client crashes (it rarely crashes with a proper crash, it tends to either "stop responding" or just disappear) it is just the client that crashes. I don't suffer any problems with other programs e.g. Elite: Dangerous runs fine.

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Since EE3, I have noticed that my laptop is running hotter. I'm guessing there are some graphic processing issues at play, which could also explain crashing in high-density play areas and areas with lots of assets.
I have also had 2 occurrences of hexes failing to load, where you get to the border and there's nothing but sky all around. One occurred last night (and actually probably saved my bacon as I was running like mad from pursuit by a Golgothan guarding their territory and his spells couldn't hit me due to the glitch--big thanks to my pursuer for actually making the Marchmont March exciting for a change!).

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If you are both in the same house, and you both crashed at the same time, why would you rule out your ISP? That seems highly correlated.
ugh sorry i shoulda clarified WHY i stated it wasn't our ISP
because third member in house was not at bank (nor even in Marchmont) and played right through no burps or hiccups

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Ryan Dancey wrote:That still doesn't exempt your ISP. You were running 3 clients simultaneously? Anything else? netflix, torrents, etc,?no, the third teen wasn't playing and no other connections to the internet were live
i guess you are right it doesn't remove totally ISP from blame
i just assumed cause my Marchmont bank crash was the thrid day in a row and the third computer didn't lose client

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To paraphrase Barbie, Networking is hard. Are all three machines behind the same switch, or is there any other hardware between the two problematic machines and the ISP connection? Are any/all of the machines using wireless? Could a neighbour or other household member be piggybacking on the wireless in the evening and throwing your bandwidth off? Could the problem machines be running a different antivirus or other background process that is making an update around that time daily, or they or some other software be retrying an update that got stuck recently?
Windows taskmanager can be set to do a running graph of network usage for your machine, then you could see the last minute or two each time you crash to look for anomalies.
In case you need it, ctrl-alt-del "task Manager" "Performance" tab. Also, at the botttom left of that, you can open resource meter, ("Network" tab again) and it will list exactly which processes are using how much bandwidth/second.
Just did so, and with only one client open, my Pathfinder is receiving about 5k bytes/second.

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My client crashes roughly every 20 minutes, I'm on a newer mac with 8mb of ram. The fan runs fine, it doesnt have a great video card but it should be adequate. my graphics are set to fast, I'm using a lower resolution but it doesnt seem to matter. heat doesnt seem to have much to do with it, just more data to deal with in terms of players, buildings or mobs, animations, in a big fight and the client locks up

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My client crashes roughly every 20 minutes, I'm on a newer mac with 8mb of ram. The fan runs fine, it doesnt have a great video card but it should be adequate. my graphics are set to fast, I'm using a lower resolution but it doesnt seem to matter. heat doesnt seem to have much to do with it, just more data to deal with in terms of players, buildings or mobs, animations, in a big fight and the client locks up
Assuming you meant 8GB of ram: That might be the problem.