Updated Payment Method


Customer Service

Grand Lodge

Hello!

I updated my payment method recently, as my credit card had expired, and it hasn't processed the payment for my subscription yet. Not sure if I need to do anything for it to happen (some of my orders have gotten "stuck" before) so thought I'd mention it here.

Thanks!
Nick

Customer Service Ray of Funshine

Thanks for checking! It looks good now (looks like new payment method saved to subscription, etc.) It will likely not attempt to authorize/charge the order again until the warehouse goes to ship it. I've poked the system to know it can try again.

If you have any further questions please, let us know.

Thanks!
Sharaya

Grand Lodge

It's listed as pending for the last 10 days. Perhaps the system needs a kick instead of a poke. :D

I feel bad for harassing you fine people so much lately but between this and my previous large order that got stuck it's clear your system just doesn't like to take my money. ;)

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