Can we get someone to look into the holiday2014 code?

[Aarontendo]

Tried to place an order with it, came up as code not recognized. I see from the news discussion others are having the same problem.

My credit card aches but hey that's ok ;p

[Raul "Wulfgars" Moura da Silva]

I second this. I also can´t use the code.

[Steven]

me too

[Matt Thomason]

Try "holiday14" :)

[Sara Marie]

Looks like the incorrect code was listed in the store blog. Just change it to holiday14 (instead of holiday2014) and it should work.

thanks
sara marie

[AinvarG]

Hmm... I'm trying to slide in under the wire, but "holiday14" isn't working for me.

[AinvarG]

I know the Customer Service folks will treat me right, so I went ahead and placed my order. Order #2994690.

It was telling me that the promotion did not apply to the titles I selected, but it appeared that it should. I'd appreciate it if you could take a look, thanks.

[blu4lyf]

I am encountering the same problem everyone else is. I tried applying "holiday14" to Blood of Angels (which from what I can tell should be included), but it is indicating that it "is not valid for this order."

[Nikosandros]

The holiday14 code was good until January the 31st.

[Justin Riddler]

AinvarG wrote:

I know the Customer Service folks will treat me right, so I went ahead and placed my order. Order #2994690.

It was telling me that the promotion did not apply to the titles I selected, but it appeared that it should. I'd appreciate it if you could take a look, thanks.

Hey there,

Sorry to hear you were having trouble getting the discount code to apply. I have retroactiavely applied the Holiday14 code to your order and refunded you $3.57 in Store Credit.

~Justin Riddler
Customer Service

[Justin Riddler]

blu4lyf,

Did you submit this order during the sale? If not, you should be able to submit it with the 12thMan discount, otherwise please let us know your submitted order's order number.

As an aside for everyone: please create your own thread in the Customer Service forum. We do not want to lose your request in a flurry of posts, or derail from the Original Poster.

~Justin Riddler
Customer Service

[Justin Riddler]

Majuba wrote:

Justin Riddler wrote:

you should be able to submit it with the 12thMan discount, otherwise please let us know your submitted order's order number.

Linkified.

Derp. :-p Thanks Majuba. Fixed the Link in my above post.

~Justin Riddler
Customer Service

[Rinnicus]

I had a slightly different problem with mine. Mine did apply just fine to my account, but when I finally went to actually buy it, on the 31st, it only applied my Pathfinder Advantage discount to my order, #2963491, though I just assumed the deadline was an hour or so before midnight since it didn't work out. AY least that's what it says in my order history.

[Justin Riddler]

Klairyn,

Your order was set to your sidecart and so I have applied the discount to your sidecart, granting a discount of $9.09.

For future reference: please create your own thread in the Customer Service forum rather than posting in someone else's thread.

~Justin Riddler
Customer Service

[AinvarG]

Justin Riddler wrote:

AinvarG wrote:

I know the Customer Service folks will treat me right, so I went ahead and placed my order. Order #2994690.

It was telling me that the promotion did not apply to the titles I selected, but it appeared that it should. I'd appreciate it if you could take a look, thanks.

Hey there,

Sorry to hear you were having trouble getting the discount code to apply. I have retroactiavely applied the Holiday14 code to your order and refunded you $3.57 in Store Credit.

~Justin Riddler
Customer Service

Thanks, Justin, I knew you guys would take care of me. I'll start a thread next time.