Web Site Slowing Down to a Craaawwwwwwl


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Dark Archive

The last couple of days have been crazy slow for me. But the thing is, it comes and goes. Sometimes it is just the normal slow of a 5 second page loads. Other times it takes a minute or more.

I came looking for a thread about it, to see what the cause might be. Anyways just posting to offer more recent feedback.


Yea, yesterday afternoon and last evening (15 July, East Coast USA time) it was terrible. I tried quite a few times to update my PbP and the site just kept timing out on me.

Back to normal today.

-- david

Edit: And just after I posted this, the slowdown began.

Scarab Sages

Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

I'm seeing really slow response right now, actually...


Paizo said they were going to fix this problem. Still nothing. Maybe if everyone stopped buying pdf's here they would start caring about the problem. I won't buy any here until it is fixed. It is just too slow and sometimes pages just will not load or crash like at checkout yesterday.


Dark_Mistress wrote:

The last couple of days have been crazy slow for me. But the thing is, it comes and goes. Sometimes it is just the normal slow of a 5 second page loads. Other times it takes a minute or more.

I came looking for a thread about it, to see what the cause might be. Anyways just posting to offer more recent feedback.

Pretty much this. It's not bad now - load time around 15-20 seconds for most pages - but it'll stall for a while, then go back to normal, then stall, and so on and so forth.

Paizo Employee Chief Technical Officer

1 person marked this as a favorite.

It's not late July yet...


Teach me to post without reading the whole thread =)


Vic Wertz wrote:
It's not late July yet...

We know you are on it Vic, it is just some of us need to fetch about it in order to feel better. :-)

Paizo Employee Chief Technical Officer

We're scheduling our switchover for July 31.

Dark Archive

Vic Wertz wrote:
We're scheduling our switchover for July 31.

...and there was much rejoicing!


Vic Wertz wrote:
We're scheduling our switchover for July 31.

Yea !! That means on Thursday, August 1st, I can read the boards in the afternoon (3pm+ East Coast USA) and not be frustrated!

-- david

Paizo Employee Chief Technical Officer

...assuming the problem is where I think it is, anyway...


Vic Wertz wrote:
...assuming the problem is where I think it is, anyway...

Think Posative. The switch will go well and the forum will see a great increase in speed. :-)


The site is now so slow that it is unusable by me anymore. The speed has gone from very bad to terrible. I had better speed with a 14.4k connection back in the 90's. I am serious. It is that bad.

Scarab Sages

Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

Huh... this is probably the first time in months that the board's been fast enough during lunch that I can read it.


Pathfinder Adventure Path Subscriber

I've had a few moments of slowness today, but nothing like the insane load times that used to happen. The fact that I noticed them at all suggests the site is moving faster than usual for me.


Pathfinder Rulebook Subscriber

It's been faster for me for most of the day up until just recently. Right now it's taking about 30-40 seconds (Charlotte, NC) for any given page to completely finish loading.


Just posting to say I'm seeing this slowdown effect as well. Know you guys are probably working on it as we speak.


After the downtime yesterday things were running fine (but then again, I've only had the occasional slow page load). Right now? It's slooooooow. from the 30-40 seconds Laithoron mentions to 1-2 minutes for a full page load.
Western Europe, 50/5 connection.


The site Zoooooooooooooooooms and then full stop times out.

It keeps bouncing back and forth with the occasional slight slow down-thenspeed up again going on.

-S


I am seeing the slow down quite bad today. One page load took more than 2 minutes.

Did the switch over happen yesterday as Vic thoguht it would?


And now things seem back to normal speed (1-3 seconds load time).

Grand Lodge

Based on CST here in Dallas. For me everyday the website speed is fine from when I wake up until around 12PM CST (10AM PST). After that though it just starts slowing down. The big hit comes at around 3PM (1PM PST) and after that it just never recovers until the next day. An example would be last night around 5PM (3PST) the website was barely functioning. Was trying to make a purchase but just decided to say forget it since I could not navigate the site at all for the rest of the evening.


Yeah, the site still seems really slow. I often think my wireless has gone down when I'm browsing the forums.


For yesterday and today it seems to be going well.

Thanks Vic.


I have a slow connection as it is, but as of this moment the site is borderline unusable to me.

I can get only about half the top message board page to load up before it stops and cuts off the bottom half of the list of topics. The topics as far down as play by post and below won't come up even after multiple page refreshings.


Things are back to a slooooow crawl again, with some pages just hanging not fully loaded (mostly at "transfering data from paizo.com" or "waiting for staticX.paizo.com").
1+ minute for a full page load if it even loads at all.

Sovereign Court

Pathfinder Card Game, Maps, Starfinder Maps, Starfinder Roleplaying Game Subscriber

I've noticed it being worst between 1pm to 3pm local (11am to 1pm Pacific).


Pathfinder Adventure Path Subscriber
GentleGiant wrote:

Things are back to a slooooow crawl again, with some pages just hanging not fully loaded (mostly at "transfering data from paizo.com" or "waiting for staticX.paizo.com").

1+ minute for a full page load if it even loads at all.

Not quite that bad for me, but the site definitely seems to be up to its old tricks again. If the downtime Wednesday was to do the ISP switchover, it looks like that wasn't the only problem.

The Exchange

Yep, was fine earlier today. Now slow at 21:17 (GMT+1) in the UK.

Shadow Lodge

I'm getting a lot of timed-out errors. I think it's because every PFS player has their finger glued to F5 waiting for the new Guide to Organized Play to be posted.

Be nice if they could just email us all once it's up, instead of everybody checking in every 10 minutes.


Same here, very slow and a few pages time out rather than load. :-(


I don't get timeouts but pages load very slowly here as well. This changes between hours however, earlier in the morning (yours)/midday (mine) everything was ok.

Paizo Employee Chief Technical Officer

Yeah, something horrible is happening, and we're trying to figure it out.


Pathfinder Adventure Path Subscriber
Vic Wertz wrote:
Yeah, something horrible is happening, and we're trying to figure it out.

Ha! That gave me a good laugh. I know exactly how that feels, and I wish you the best of luck in finding whatever gremlin has infested the systems.

Sovereign Court Owner - Enchanted Grounds, President/Owner - Enchanted Grounds

Find your gremlin, yet?

I even had an email reply I sent to one of your staff time out and get bounced back to me by the mail delivery system.


Page loaded yay.... Looks like you guys are aware of the slowness, and its not local to my part of the world.


Most of the page is loading faster now, but there seems to be something wrong with finishing loading the entire page.
I just timed the load time half an hour ago and is comparing it to the load time right now.
The majority of the page was loaded after about a minute and a half vs. almost normal speed now (a couple of seconds).
The "missing part" of the page took... well, I stopped the clock at 5 minutes. I also had one page loading (forgot about it) while I went and prepared 4 pounds of chicken breast and put it in my slow cooker. It was still loading when I came back to the computer. o.O

Paizo Employee Chief Technical Officer

5 people marked this as a favorite.

Hopefully things have settled down now.

Our new increased bandwidth was choking some equipment here—in essence, it had been drinking continuously from a garden hose, and then we hooked it up to a firehose. We have instructed it to drink responsibly.

Everything seems to be fine on our end—better than ever, actually.

Trillian wrote:
...we have normality. Anything you still can’t cope with is therefore your own problem.

Liberty's Edge

Starfinder Superscriber

Heh.... I love it. Having worked in operations at Linden Lab for two years, I know how things that sound like they ought to make things better ("increased bandwidth") can actually make things worse if some other part of the system isn't ready for it... and you only realize that when you hook everything up.

Shortly after I got there, a couple of us went through and systematically checked which servers were down. We were running Linux, and generally servers that went down would just reboot themselves. However, nobody had been systematic about figuring out which servers were down, and by the time we got to it something between 10-20% of our routine region servers were down and not responding. Some of those needed to be RMAed, but about half of them just needed a power cycle. When all the power cycles were complete... the entire grid started having trouble, because it turned out that the code that handled requests from idle servers for regions to run couldn't handle too many extra ready machines!

(So, we took some racks offline. What this meant is that we were able to take a pause in our rate of onlining racks. The grid was still growing at a pretty steady rate back in 2007 or thereabouts when I worked there.)

Sovereign Court Owner - Enchanted Grounds, President/Owner - Enchanted Grounds

A side effect you should know about (I think?):

I spend most of my time on the PFS boards. Whenever I hit the "back" button to return to the list of threads the messageboards do their reloading, then drop me at the section for "Homebrew" threads. So, I have to page back down to the PFS area and go looking, again.

Merely an annoyance, admittedly. But it's an annoyance that is...well...annoying.


Much better now. Not the best but very useable.

Grand Lodge RPG Superstar 2012 Top 32

Dunno about anyone else, but I've had several nostalgia-inducingly-slow page loads today.


Yup.

Liberty's Edge

Oh yeah, the message boards are craaaaaaaaaawling today!

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