Subscription Question / Issue


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I have a subscription question on the Skull & Shackles Adventure Path.

I see this month July 13 I am getting 2 books together (Skull & Shackles 4 and 5). Why?

I'd pretend I'm thrilled (which I am to get them) but I'd prefer them once a month for financial reasons like I thought I was agreeing to when I subscribed. I added a side cart item to this month, not expecting to see 3 items.

In August I see you have also added Pathfinder Adventure Path #61: Shards of Sin (Shattered Star 1 of 6) (PFRPG), to my last Skull & Shackles book, making this a double order.

How do I cancel my subscription after Skull & Shackles (6 of 6) but BEFORE(Shattered Star 1 of 6). How do I do this without jeopardizing my last book in the Skull & Shackles series?

Thank you

Paizo Employee Director of Sales

Soulkeeper wrote:

I have a subscription question on the Skull & Shackles Adventure Path.

I see this month July 13 I am getting 2 books together (Skull & Shackles 4 and 5). Why?

I'd pretend I'm thrilled (which I am to get them) but I'd prefer them once a month for financial reasons like I thought I was agreeing to when I subscribed. I added a side cart item to this month, not expecting to see 3 items.

In August I see you have also added Pathfinder Adventure Path #61: Shards of Sin (Shattered Star 1 of 6) (PFRPG), to my last Skull & Shackles book, making this a double order.

How do I cancel my subscription after Skull & Shackles (6 of 6) but BEFORE(Shattered Star 1 of 6). How do I do this without jeopardizing my last book in the Skull & Shackles series?

Thank you

The double months in July and August are due to shipping delays earlier in the year. These double-shipments will get us back on schedule for the year's releases.

As for canceling before Shattered Star #1, please resubmit your cancellation request at anytime before it ships in August and after the July shipment next week. We can make sure that Skull & Shackles #6 goes out without Shattered Star #1.

Thanks,
cos


Thank you!


Cosmo, I'd like to re-up this post.

I received 4 and 5 of Skull & Shackles Adventure Path.

I'd like to put in a request to cancel my subscription AFTER Skull & Shackles (6 of 6), but before Shattered Star (1 of 6) ships.

Thank you for this!

Paizo Employee Director of Sales

Soulkeeper wrote:

Cosmo, I'd like to re-up this post.

I received 4 and 5 of Skull & Shackles Adventure Path.

I'd like to put in a request to cancel my subscription AFTER Skull & Shackles (6 of 6), but before Shattered Star (1 of 6) ships.

Thank you for this!

Your subscription is now set to cancel after Skull & Shackles #6.

Thanks,
cos

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