A couple of things


Customer Service


Hi,

First, I received a package from you today, one of those stiff envelopes. So I thought it was the first part of my order - the Skull and Shackles Map Folio. Except it wasn't it was the Tempest Rising. Also no packing slip. So I checked the email that was sent.

Details form the email from June 11th wrote:

A package containing 1 item from Paizo Order #2088190

The following products are included in this shipment:
1 x Pathfinder Campaign Setting: Skull & Shackles Poster Map Folio Print Edition

Looking at the shipping label it is also dated June 11th.

I have not received the second part of the order yet, but I some how suspect that Map Folio is not in there.

Secondly, I pre-ordered The Rise of the Runelords Anniversary Edition and I would like it shipped along with everything else I am getting next month but I am unsure how to do that (or if it already is). I have pre-ordered other things (in the following months) and they show up with my subscription orders but not the Runelords. If you could look into that I would sure appreciate it.

Thanks


Hi,

The second part of the shipment arrived this morning and as I suspected I have two Pathfinder Adventure Path #57: Tempest Rising (Skull & Shackles 3 of 6) (PFRPG) and no Pathfinder Campaign Setting: Skull & Shackles Poster Map Folio Print Edition.

I also noticed I can now see The Rise of the Runelords Anniversary Edition along with my subscriptions now so thank-you for do that.

Thanks,

James

Paizo Employee Director of Sales

I apologize for having forgotten to get a response put up here on your first post. I did put your Rise for the Runelords hardcover into your sidecart.

I have also put a replacement Skull & Shackles Map Folio in there as well.

Thanks
cos


No worries and thanks.

Community / Forums / Archive / Paizo / Customer Service / A couple of things All Messageboards
Recent threads in Customer Service