Cards refused when ordering


Customer Service


Pathfinder Adventure Path, Companion, Starfinder Adventure Path Subscriber

Hi,

I tried to order stuff in my shopping cart (SGG PDFs) with both MC and Visa but both card were refused (I have used MC previously for my subscriptions with no problems). Could you help me before SGG crazy days are over?

-jani

Contributor

Jani, we're not getting anything beyond a general unspecific declined message for your card. I would suggest attempting to rerun your order #1510832 again in another hour or so and see if that helps any.

Please keep us updated!


Pathfinder Adventure Path, Companion, Starfinder Adventure Path Subscriber

And after your magic reply Visa started to work. I was so happy I had to try MC too and ordered the rest of those SGG guys's dirty cheap PDFs (We have them all now...)

thank you ;)
-jani

Contributor

Hooray! This means I can break out the celebratory cookies! *offers cookies*


Pathfinder Adventure Path, Companion, Starfinder Adventure Path Subscriber

*crumbles some cookies while downloading and reading furiously*

mmm, thank you!

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