Mine's not even pending yet...
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I got Oct. shipment pending now for almost a week after I got my email saying that my order is ready. Can I get any type of update on my order please? My FLGS has already got the one of the books I order in the store now. Thank you.
Both items on your order are ready to go and you're in the queue for shipping. The warehouse team is packaging orders as quickly as they can and your order should be ready to go soon.
Thanks,
Sara Marie
Mine's not even pending yet...I believe yours is waiting on the Second Darkness dice.
Thanks,
Sara Marie
Ummm, sorry boss. Attack Goblin #13 think his dice was candy and eat. We chop #13 open and got dice back. Cleaned them off to. You get soon.
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I got Oct. shipment pending now for almost a week after I got my email saying that my order is ready. Can I get any type of update on my order please? My FLGS has already got the one of the books I order in the store now. Thank you.Both items on your order are ready to go and you're in the queue for shipping. The warehouse team is packaging orders as quickly as they can and your order should be ready to go soon.
Thanks,
Sara Marie
Thank you. Ughh this has not been a fun month for you guys in the warehouse?
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Thank you. Ughh this has not been a fun month for you guys in the warehouse?I got Oct. shipment pending now for almost a week after I got my email saying that my order is ready. Can I get any type of update on my order please? My FLGS has already got the one of the books I order in the store now. Thank you.Both items on your order are ready to go and you're in the queue for shipping. The warehouse team is packaging orders as quickly as they can and your order should be ready to go soon.
Thanks,
Sara Marie
It's actually kinda cold down there. So the extra work keeps them moving and warm.
It's actually kinda cold down there. So the extra work keeps them moving and warm.Thank you. Ughh this has not been a fun month for you guys in the warehouse?
getting into the spirit of the job allready I see.
excellent. Here have an egg. They're delicious
Mine's not even pending yet...I believe yours is waiting on the Second Darkness dice.
Thanks,
Sara Marie
Aren't they available? I thought they were. And I preordered them a really long time ago. And they looked like they were in stodck.
When will they be available?
But if this is the reason and the dice won't be available today, please separate the dice from the rest again and give me the shipment as fast as you can (can you start the shipping procedure so I'll get the PDFs for the weekend?)
If the dice will be cut out, they should return to standard shipping again (I'll change my subscription shipping option to the cheapest after the Bestiary is being shipped)
Ummm, sorry boss. Attack Goblin #13 think his dice was candy and eat. We chop #13 open and got dice back. Cleaned them off to. You get soon.Mine's not even pending yet...I believe yours is waiting on the Second Darkness dice.
Thanks,
Sara Marie
Hm... I think I must instigate the Great Goblin Apocalypse of '09 for this.
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Hm... I think I must instigate the Great Goblin Apocalypse of '09 for this.Ummm, sorry boss. Attack Goblin #13 think his dice was candy and eat. We chop #13 open and got dice back. Cleaned them off to. You get soon.Mine's not even pending yet...I believe yours is waiting on the Second Darkness dice.
Thanks,
Sara Marie
I just remembered I forgot to tell you, I looked up your order after I saw this post and saw that the dice are in, but for some reason they weren't finalized when all the other items were. I processed it and it went through so hopefully it'll be shipped early next week.
Director of Brand Strategy
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I just remembered I forgot to tell you, I looked up your order after I saw this post and saw that the dice are in, but for some reason they weren't finalized when all the other items were. I processed it and it went through so hopefully it'll be shipped early next week.
Posting after 11pm on a Friday night? Now THAT's customer service!
I just remembered I forgot to tell you, I looked up your order after I saw this post and saw that the dice are in, but for some reason they weren't finalized when all the other items were. I processed it and it went through so hopefully it'll be shipped early next week.Hm... I think I must instigate the Great Goblin Apocalypse of '09 for this.Ummm, sorry boss. Attack Goblin #13 think his dice was candy and eat. We chop #13 open and got dice back. Cleaned them off to. You get soon.Mine's not even pending yet...I believe yours is waiting on the Second Darkness dice.
Thanks,
Sara Marie
Thank you. Your dedication is laudable. Remind me that when I find who is responsible for the dice, I promote you to his rank when i devour him. ;-)
Mine's not even pending yet...Mine's been pending since Tuesday (I think, maybe Wednesday). At least I'm not the only one in the boat. I hope it gets shipped today so I can get PDFs.
-Skeld
Mines been pending since the 7th.
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Director of Brand Strategy
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I have two items ordered, one says pending and the other says preorder, expected in November. Do I have to wait until until the second item becomes available for the order to ship?
Thanks for looking. :-)
If they're both in the same order and you opted to hold all items to ship together, then yes. You can request to break these into individual orders, but you will pay shipping twice.
Mines been pending since the 7th.Mine's not even pending yet...Mine's been pending since Tuesday (I think, maybe Wednesday). At least I'm not the only one in the boat. I hope it gets shipped today so I can get PDFs.
-Skeld
Ditto.
I'm subscribed to the RPG line and have the option for things to shipped monthly.
I've been pending (The Bestiary) for about two weeks now. I'm wondering is my book going to ship any time before November?
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Mines been pending since the 7th.Mine's been pending since Tuesday (I think, maybe Wednesday). At least I'm not the only one in the boat. I hope it gets shipped today so I can get PDFs.
-Skeld
Arelas, yours is in processing as of today and will likely be headed out the door soon.
Ditto...
Mines been pending since the 7th.
northman, yours is a bit more complicated. I will be emailing you with some questions shortly.
Ditto.
Mines been pending since the 7th.
Sublimity, Yours is going out soon as well.
I'm subscribed to the RPG line and have the option for things to shipped monthly.
I've been pending (The Bestiary) for about two weeks now. I'm wondering is my book going to ship any time before November?
ShinHakkaider, look for an email from us shortly regarding your Bestiary shipment.
thanks,
sara marie
Thanks. :)
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If they're both in the same order and you opted to hold all items to ship together, then yes. You can request to break these into individual orders, but you will pay shipping twice.I have two items ordered, one says pending and the other says preorder, expected in November. Do I have to wait until until the second item becomes available for the order to ship?
Thanks for looking. :-)
Groovy, Thanks.
Just wanted to pop in here and give a Sara Marie a big, BIG THANK YOU for handling my situation in a prompt and thorough manner.
Sara you are flat out AWESOME.