Subscription and Order #1005549


Customer Service

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Dear Cosmo,

Please cancel my subscription.

Further, I spotted a minor irregularity with a recent past order of mine, #1005549. I had asked you to add the Legacy of Fire Player's Guide to my order (which you did- thanks again) but just noticed now that, although the order info says that "Pathfinder Advantage" was applied, it wasn't applied to the Player's Guide (like it had been, had I placed the product into my shopping cart myself beforehand) for which I was charged full price.

Windjammer

Paizo Employee Director of Sales

Windjammer wrote:

Dear Cosmo,

Please cancel my subscription.

Further, I spotted a minor irregularity with a recent past order of mine, #1005549. I had asked you to add the Legacy of Fire Player's Guide to my order (which you did- thanks again) but just noticed now that, although the order info says that "Pathfinder Advantage" was applied, it wasn't applied to the Player's Guide (like it had been, had I placed the product into my shopping cart myself beforehand) for which I was charged full price.

Windjammer

I have canceled your subscription, and I apologize for not properly processing the Pathfinder Advantage on that order. I have retroactively applied the discount to the order and credited the overage to your Paizo account.

Thanks,
cos

Dark Archive

Thanks, Cosmo!

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