Order #954114 - Subscription discount


Customer Service

The Exchange

I had placed this order today, and did not receive the 15% pathfinder subscription discount. Are you guys giving this out anymore?
Below was the e-mail that was sent to me after the order was placed.

Dear Fred,

Thank you for placing Paizo Order #954114, submitted June 24, 2008 at 07:37 AM (US/Eastern).

The order contains the following items:

1 x Pathfinder Chronicles: Gazetteer (OGL) Print Edition @ 17.99 = $17.99
1 x Pathfinder Module D1.5: Revenge of the Kobold King (OGL) Print Edition @ 5.00 = $5.00
1 x Master Series Paint Triad: Yellows @ 8.06 = $8.06
1 x Master Series Paint Triad: Vivid Blues @ 8.06 = $8.06

Subtotal (4 Items): $39.11
Shipping & Handling: $5.62
-----------------------------------
Order Total: $44.73

Paizo Employee Director of Sales

Victor wrote:
I had placed this order today, and did not receive the 15% pathfinder subscription discount. Are you guys giving this out anymore?

We are. I have applied the discount to your order and sent you a new confirmation email.

thanks,
cos

The Exchange

We are. I have applied the discount to your order and sent you a new confirmation email.

thanks,
cos

Thanks for fixing that:)

But, looking at my statement for my card that was charged, it shows that I was charged 44.73 on June 25th, when it should have been 40.38 just want to make sure that I am not charged for both email confirmation that was sent to me and seems I was chrged the wrong price.

Thanks,
Fred Victor

Sovereign Court RPG Superstar 2009 Top 32, 2010 Top 8

Cosmo, looks like it's doing the same thing to 982629 as well

Paizo Employee Director of Sales

Victor,

The charge you see is the original authorization for the order, before it was fixed. I have double checked the order, and when it ships the discount will be applied.

Matthew,

Fixed.

thanks,
cos

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