Order #906236


Customer Service


Any word on whether or not this will ship in April as it is expected to? I know that the next wave of Pathfinder mini's is what's holding it up, as there are only a couple of days left in April has there been any word from crocodile games on when they will be showing up?


Wow, I don't think I have ever had a question about an order go this long with no reply from customer service.

Paizo Employee Director of Sales

Duroon wrote:
Any word on whether or not this will ship in April as it is expected to? I know that the next wave of Pathfinder mini's is what's holding it up, as there are only a couple of days left in April has there been any word from crocodile games on when they will be showing up?

We have not received word on these minis, yet. Since it is so close to the end of April (i.e. tomorrow), they probably won't be out in April. Not having any other information, the only answer I have for their release date is: "Soon". I wish I could provide a more definitive answer than that. If you'd prefer, I can move the preorders onto a separate order so we can ship what we have right away? If so, please let me know.

thanks,
cos

Paizo Employee Director of Sales

Duroon wrote:
Wow, I don't think I have ever had a question about an order go this long with no reply from customer service.

Unfortunately, it happens sometimes. And it usually coincides with a Pathfinder release. :(

I apologize for the delayed response.

thanks,
cos


Cosmo wrote:

We have not received word on these minis, yet. Since it is so close to the end of April (i.e. tomorrow), they probably won't be out in April. Not having any other information, the only answer I have for their release date is: "Soon". I wish I could provide a more definitive answer than that. If you'd prefer, I can move the preorders onto a separate order so we can ship what we have right away? If so, please let me know.

thanks,
cos

Yeah I would like to get the rest of the order since there is no way of knowing how much longer for the pre-ordered stuff. Thanks Cosmo.

Paizo Employee Director of Sales

Duroon wrote:


Yeah I would like to get the rest of the order since there is no way of knowing how much longer for the pre-ordered stuff. Thanks Cosmo.

I have moved the preorders onto a new order (for which you should have just received a confirmation email), and I will get the remainder shipped out to you as soon as possible.

Thanks,
cos


Cosmo wrote:
Duroon wrote:


Yeah I would like to get the rest of the order since there is no way of knowing how much longer for the pre-ordered stuff. Thanks Cosmo.

I have moved the preorders onto a new order (for which you should have just received a confirmation email), and I will get the remainder shipped out to you as soon as possible.

Thanks,
cos

Thanks Cos, I had to change payment method on the order as the pre paid card I used before was short a couple bucks. All should be ready to go now though.

Paizo Employee Director of Sales

Duroon wrote:


Thanks Cos, I had to change payment method on the order as the pre paid card I used before was short a couple bucks. All should be ready to go now though.

It appears that everything has completed successfully and your order is on it's way to you.

thanks,
cos

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