How long should I wait?


Customer Service

Liberty's Edge

With order #888544, how long should I wait before I start to get concerned about the print edition of KQ #3 not arriving? It was shipped on the 14th, and has not yet arrived.

Thanks,
Kassil

Sczarni

Kassil wrote:

With order #888544, how long should I wait before I start to get concerned about the print edition of KQ #3 not arriving? It was shipped on the 14th, and has not yet arrived.

Thanks,
Kassil

at this point it's late by one day... so knowing Cosmo's normal responses it will most likely be wait another week before you are concerned

Paizo Employee Director of Sales

Cpt_kirstov wrote:
Kassil wrote:

With order #888544, how long should I wait before I start to get concerned about the print edition of KQ #3 not arriving? It was shipped on the 14th, and has not yet arrived.

Thanks,
Kassil

at this point it's late by one day... so knowing Cosmo's normal responses it will most likely be wait another week before you are concerned

The Captain is right. We really should give your order this week to arrive on one side or the other. If you still haven't seen it by the beginning of next week, let me know and I will get a replacement shipped out to you. Of course, if it should wind up being returned, I will let you know.

Thanks,
cos

Liberty's Edge

Cosmo, it's still not arrived. I half-expect the local post office deliberately 'lost' it, to be honest. Is there any way you could piggyback it on a future UPS-based shipment? I've got no problems with paying the shipping fee on it.

Paizo Employee Director of Sales

Kassil wrote:
Cosmo, it's still not arrived. I half-expect the local post office deliberately 'lost' it, to be honest. Is there any way you could piggyback it on a future UPS-based shipment? I've got no problems with paying the shipping fee on it.

I will put a replacement copy in with Order 897406. You will have received a confirmation email for an order with the replacement by itself, but you can ignore that. I'll be sending your Kobold with your Dragons, and I've sent you a new confirmation email that reflect the changes to this order.

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Kassil wrote:
Cosmo, it's still not arrived. I half-expect the local post office deliberately 'lost' it, to be honest. Is there any way you could piggyback it on a future UPS-based shipment? I've got no problems with paying the shipping fee on it.

I will put a replacement copy in with Order 897406. You will have received a confirmation email for an order with the replacement by itself, but you can ignore that. I'll be sending your Kobold with your Dragons, and I've sent you a new confirmation email that reflect the changes to this order.

Thanks,
cos

Thanks Cosmo!

The amusing irony of the Kobold with the Dragons is awesome.

Paizo Employee Director of Sales

Kassil wrote:


The amusing irony of the Kobold with the Dragons is awesome.

I thought so, too. :)

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