Changing your Pathfinder Shipping options.


Customer Service

Silver Crusade

Is it possible to review the available Shipping options for your Pathfinder's and change from Standardshipping to Priority or to SuperMegasShipping or the like?

Sczarni

Gijs wrote:
Is it possible to review the available Shipping options for your Pathfinder's and change from Standardshipping to Priority or to SuperMegasShipping or the like?

yup - when loggd into the account your subscriptions are connected to, click on "my subscriptions" in the upper right, this will let you decide shipping options and if you have more than one subscription, how you would like them shipped

Silver Crusade

Cpt_kirstov wrote:
Gijs wrote:
Is it possible to review the available Shipping options for your Pathfinder's and change from Standardshipping to Priority or to SuperMegasShipping or the like?
yup - when loggd into the account your subscriptions are connected to, click on "my subscriptions" in the upper right, this will let you decide shipping options and if you have more than one subscription, how you would like them shipped

I do remember being able to do that once.

But the only things I can change there are my Billing and Adress options.

Sczarni

Gijs wrote:

I do remember being able to do that once.
But the only things I can change there are my Billing and Adress options.

I'm not sure then, mine still has a pulldown with the different shipping methods at the very top of that page.. might need to wait til Monday when Cos or Corey can check into it

Paizo Employee Director of Sales

Gijs wrote:

I do remember being able to do that once.

But the only things I can change there are my Billing and Adress options.

I apologize for the delayed response.

Are you able to change your shipping options, now? I've checked and, from my end, it appears that your options are visible. If they are not, this may be indicative of some deeper issue.

Please check your My Subscriptions page again. The shipping methods pull-down menu should appear directly beneath the "Combined Shipping Options:" area.

If your shipping methods pull-down is not there, please let me know.

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Gijs wrote:

I do remember being able to do that once.

But the only things I can change there are my Billing and Adress options.
I apologize for the delayed response.

Wow, 5 days to answer, and you apologize !?!

If every professionnal site that has a forum was watched by guys like you at Paizo... well, internet would be a kind of paradize !

I remember that one month ago exactly I clicked on the "contact us" button of a big RPG company to get information about their site and various other things... and I am still waiting for an answer (and that was not even through their forum).

Paizo Employee Director of Sales

silenttimo wrote:
Cosmo wrote:
Gijs wrote:

I do remember being able to do that once.

But the only things I can change there are my Billing and Adress options.
I apologize for the delayed response.

Wow, 5 days to answer, and you apologize !?!

If every professionnal site that has a forum was watched by guys like you at Paizo... well, internet would be a kind of paradize !

I remember that one month ago exactly I clicked on the "contact us" button of a big RPG company to get information about their site and various other things... and I am still waiting for an answer (and that was not even through their forum).

I guess we just hold ourselves to our own standards. :)

Thank you very much for the kind sentiment.
cos

Silver Crusade

Thanks for answering.
And the options is back again!


Seems that I'm experiencing the same problem, now; different shipping options are not available, though I remember them being there just last week.

Paizo Employee Senior Software Developer

By gum, Heaven's Agent. You're right. That's a new bug. I'm investigating it now....

Paizo Employee Senior Software Developer

OK, this should be fixed for you now.


Gary Teter wrote:
OK, this should be fixed for you now.

It is, thank you very much.

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