Dungeon 149 for UK / European subscribers?


Customer Service

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Paizo Employee CEO

Just wanted to let everyone know that we've sent Cerberus a list of folks from the UK and Europe who have contacted customer service about past issues missing. I will confirm when they send these out to you. But I just wanted to let everyone know that we are on top of it. :)

-Lisa


OK, thanks Vic & Lisa!


Uhm, does this mean the replacement issues 149 aren't even mailed yet???

You said you contacted Cerberus about it 2 weeks ago already?

It's been 4 weeks now since I got my answer from CS.. when can I FINALLY expect to get my missing issue?

It's been FOUR MONTHS now.


Dungeon #149 arrived today from Cerberus. Finally all missing issues have arrived :)

Paizo Employee CEO

evilash wrote:
Dungeon #149 arrived today from Cerberus. Finally all missing issues have arrived :)

Good to hear that you got it evilash! I heard from Cerberus that replacement issues should be on the way, and the fact that evilash got his confirms this for me. Expect your replacement issues over the next few weeks. Thanks!

-Lisa


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Hooray! Dungeon #149 finally arrived today! Thanks, Lisa and everybody who made it possible. :-)


After 4 months, finally all magazines have arrived!

What a trip...


Hi!

#149 arrived yesterday in Paris, stamped Cerberus.
All is clear for me now, thank you Lisa.


My issue 149 arrived this morning in Dublin, completing my set! Thanks to all for getting this figured out.

--
Migar


Lisa Stevens wrote:

I heard from Cerberus that replacement issues should be on the way, and the fact that evilash got his confirms this for me. Expect your replacement issues over the next few weeks. Thanks!

-Lisa

Hmm... still nothing here. Should I start to worry now (again)? Did Cewrberus send out _all_ replacements already last week? If so, I start to wonder at least - mail from GB to Germany should not take week or more.

Stefan

Sovereign Court

Same here in Austria.

Postings from Paizo hq take a few weeks (still waiting for AP #3 and J1 print issues).

But post across the channel shouldn't take more than a week, should it?

Anyway thanks for your effort in bringing us the last magazine issues!

Greetings from Austria,
Günther


Ahem...

Still no Dungeon 149 for me :-(
If Cerberus sent out all of them, I think I should have it by now, two weeks after others recieved theirs.
Do you have any information if Cerberus views all mags as delivered?

Stefan

Dark Archive

Adventure Path Charter Subscriber; Pathfinder Adventure Subscriber; Pathfinder Battles Case Subscriber

Same here!

Lewis.


Another week has passed, and still nothing. I fear that #149 has gone missing - again! Can you have a look into the matter?

Stefan

Sovereign Court

Hi there,

the last Dragon and the last Dungeon issue finally arrived - but on the wrong address!! (I repeated it several times: Please send the missing issues to my NEW address stored in my subscription data - you still sent it to an invalid address, mere coincidence that I got these issues)

One thing was not included, though: Dungeon #149.
When can I finally expect Dungeon #149?

Thanks for your effort!

Günther


Ahem *bump* still nothing today (besides a box with a stack of GR books ;-))

Stefan

Paizo Employee CEO

Hey y'all:

If you still don't have any of your final issues of Dragon or Dungeon, please email customer service and let them know. Cosmo is compiling a list of folks who are missing their final issues still, and once that list is compiled, we will get them out to you. Thanks!

-Lisa

Sovereign Court

Hello Lisa,

thanks for the information.
I just e-mailed customer service.

Cheers,
Günther

Sovereign Court

Lisa Stevens wrote:

Hey y'all:

If you still don't have any of your final issues of Dragon or Dungeon, please email customer service and let them know. Cosmo is compiling a list of folks who are missing their final issues still, and once that list is compiled, we will get them out to you. Thanks!

-Lisa

Hello Lisa,

what is the current status of your list?
When can we expect the missing issues to be sent?

Thanks in advance!

Cheers,
Günther


Well, I recieved a mail from customer service December,17th, stating that a replacement issue was sent to me. It did not arrive here until now, but I will wait until the end of January before declaring it missing again...

Günther, did you get such an e-mail?

Stefan

Sovereign Court

Hello Stefan,

yes, I received a mail by Corey Young stating that my request was added to the list and that missing issues would be sent in a few weeks.

But after that no word any more.
I just wanted to know if there were any news about when the list will be completed and when the issues will be sent to us.

Greetings,
Günther


Well, is is the first of February, and still I recieved no Dungeon 149. The mail from Customer Service stating that it is sent out to me was from Dec, 17th. I fear that it is lost yet again... Dear folks at paizo, what now?

Stefan

Sovereign Court

Dear people at Paizo,

you informed us in December that we would receive replacement copies of Dungeon #149.

Are there any news on the matter?

Cheers,
Günther


Ahem. <Bump>

Sorry to get on your nerves, but hearing nothing is not acceptable. Were the mags sent out already ?

Stefan

Paizo Employee Director of Sales

Steb, Guen,

I apologize for the delayed response. I will make sure you get copies of Dungeon 149 in with your next subscription shipment.

I'm sorry for the inconvenience.

Thanks,
cos


Cos,

Thanks for looking into it.

Stefan

Sovereign Court

Hello Cosmo,

Dungeon #149 finally arrived this week! :-)

Thanks for your help!

Cheers,
Günther


I hate to say it, but an error has occurred: I just recieved my latest delivery from paizo. While the packing list shows Dungeon #149, the issue included was #150... So, I now have #150 double, but still no #149...
Could you please try to send me 149 again?

(It seems that 149 is cursed somehow...)

Stefan


ahem <bump>


Stebehil wrote:
ahem <bump>

Paizo Employee Director of Sales

Steb,

I'll get another Dungeon 149 sent out to you as soon as possible.

Thanks,
cos


Cosmo, thanks for looking into it. Just saw the order you placed. You could easily combine it with my order 907333 to save postage.

Stefan


Finally! It arrived today in pristine condition, even though the post office tried their best to scrap the envelope. Thanks for delivering it, and thanks for using a sturdy envelope. As far as it concerns me, the subscription is finally done.

Stefan

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