Sara Marie Customer Service & Community Manager |
novelcat11 |
I recently purchased the 50 dollar Humble Bundle for Starfinder that included the physical copies of the pact world book and the starter set. I have redeemed all my codes on paizo's website, but am not seeing any option to place the order for the physical items.
On the My Partner Redemptions page (https://paizo.com/paizo/account/redemptions) I only see the option to order the Pathfinder 2nd Edition physical book that I got through Humble last year. No place to click and order the Starfinder items I paid for.
novelcat11 |
I recently purchased the 50 dollar Humble Bundle for Starfinder that included the physical copies of the pact world book and the starter set. I have redeemed all my codes on paizo's website, but am not seeing any option to place the order for the physical items.
On the My Partner Redemptions page (https://paizo.com/paizo/account/redemptions) I only see the option to order the Pathfinder 2nd Edition physical book that I got through Humble last year. No place to click and order the Starfinder items I paid for. The code I redeemed for the 50 dollar tier was 3ZDS PD88 SX8Y NH9Z
bonebrah |
It's on this page: https://paizo.com/paizo/account/redemptions (under your Account settings).
~sara
Hi Sara,
Thanks for the response.
Apologies if it wasn't clear, but yes I am going to redemptions under my account settings and the most recent one is Order 36481436 (from a previous humble bundle for PF2e bestiary). There is nothing showing for the $50 tier starfinder bundle to pay for shipping - the same issue as Novelcat.
K1ngD3ath |
Hello,
I've redeemed the Starfinder Physical Tier as follows:
Gift message from Starfinder Starter Humble Bundle - $50 Tier: Thank you for your support! 1 product
I am not seeing an option to pay the shipping and set up the order for the physical rewards.
I encountered this same issue as well since I had redeemed a physical book in the past. When you start clicking on the 1,2,3 buttons, the Starfinder Beginner's Box will then be seen as the order. The presentation is really confusing, so hopefully Paizo can improve this in the future. Hope this helps the posters in the thread.
bonebrah |
bonebrah wrote:I encountered this same issue as well since I had redeemed a physical book in the past. When you start clicking on the 1,2,3 buttons, the Starfinder Beginner's Box will then be seen as the order. The presentation is really confusing, so hopefully Paizo can improve this in the future. Hope this helps the posters in the thread.Hello,
I've redeemed the Starfinder Physical Tier as follows:
Gift message from Starfinder Starter Humble Bundle - $50 Tier: Thank you for your support! 1 product
I am not seeing an option to pay the shipping and set up the order for the physical rewards.
Yep, that was it. The UI is really lacking some intuitiveness. Case closed.
novelcat11 |
K1ngD3ath wrote:Yep, that was it. The UI is really lacking some intuitiveness. Case closed.bonebrah wrote:I encountered this same issue as well since I had redeemed a physical book in the past. When you start clicking on the 1,2,3 buttons, the Starfinder Beginner's Box will then be seen as the order. The presentation is really confusing, so hopefully Paizo can improve this in the future. Hope this helps the posters in the thread.Hello,
I've redeemed the Starfinder Physical Tier as follows:
Gift message from Starfinder Starter Humble Bundle - $50 Tier: Thank you for your support! 1 product
I am not seeing an option to pay the shipping and set up the order for the physical rewards.
Yeah, that fixed the issue. This section of the website could really do with an update. Thank you.
Diego Valdez Customer Service Lead |