Los like paizo isn't looking at the customer service boards today, I have tried to cancel my subscriptions but I see they haven't responded to inquiries today for anyone, so just a reminder to Paizo, cancel AL my subscriptions ASAP, please do so before shipping August product, can buy AL but the card game here and have it a solid to weeks before I Wil receive anything you ship
Frankly, Paizo has simply failed on to many occasions to continue with a subscription. Retail in Canada almost always has products for a better discount and shipping is faster and cheaper. Please confirm that my cancellation has occurred and that you will not be shipping my August subscriptions as I can get the product next week from Amazon
unfortunately this is an annual issue for Paizo and last year it went well into September`s shipments as well as they had a giant computer glitch as well. But remember, GenCon always gets priority even if you have been a loyal subscriber and retail will get their product before subscribers. It has become apparent that I can get a better discount and better rate on shipping in Canada and receive my products earlier to boot, sure I won`t get free PFFs, but I think I only opened 1 in the past 12 months, and I won`t get the promo cards, but the bigger discount is worth that loss. So after August and September`s shipments go out, Sayonara Paizo, I`ll pick and choose online
Really after this enormous dog f***, the character addon decks and class decks should be going out gratis shipping to the subscribers, not added to the next sidecart, it`s actually insulting that your best customers are treated worst
ugh. again paizo proves itself incapable of handling August for the third year in a row, each year telling us we learned so we won't screw up next year.
After September's shipment I'll be cancelling all my subs, I can get just as good a discount or better up here in Canada and receive my products sooner with substantially cheaper shipment
I mean it's pretty poor service when retail has the products in Canada that the subscribers don't, The ACG and add-on and promos should have been shipped to subscribers, not to GenCon we are after all the ones who buy very month. And if you really just had to screw the subscribers then you should have shipped everything else and manned up about it and said your card subs will come next month because 1 time sales at GenCon are more important than the subscribers
So I lose some promo cards and free PDFs, at least the game companies up here actually provide quick service (3 day shipping for free, or $10 Canadian)
join the club, nothing happening on my sub either, even tho the preauth was on the 5th of the month, Paizo has yet to learn to be prepared for Gen Con and are always willing to let loyal subscribers wait until after retail release for product to ship, and for Gen Con they are always willing to let the loyal subscribers wait at the back of the line so they can make the quick buck at gen con
I am aware of the holiday closure and understand this will not be attended til Monday, no worries there.
On Nov 5th I received my shipping notice and it was split into 2 parts (not sure why as they apparently were packed the same day). I received the first notice
The following products are included in this shipment:
these have not arrived
then I received this notice
The following products are included in this shipment:
these arrived 3 days ago
since the products from the second notice have arrived I am a little concerned the first package may be in some remote location.
I was wondering if you might have a way to find out if these are indeed headed in the right direction.
If the package arrives here tomorrow (I am in Canada) I will post a follow up note
Grant Kinsley here
once again, my order is at the back of the queue, it does get tiresome.
@ Dark Mistress Get used to seeing pdfs available retail before subscribers have access. This is the 3rd month in a row that my shipment has been on the last day of projected shipping. and with the shipping now taking a 10+ day span to complete product is often in stores before my product ever thinks about going out the door, then it takes 2+ weeks to get to me.
Paizo has simply lost quality of service completely. A victim of their own success I expect, but they seem to be doing little to address service issues to t5heir subscribers
Not doing happy dance as apparently those who liver farther away get their shipment last. I won't get my product for a month after street date. Starting to look like subscriptions aren't a benefit any more. I will repeat, subscribers shouldn't be treated as the dregs. It's not like I expect our product to ship quicker than to the trade, but it shouldn't be shipping with weeks later, especially to international subscribers.
really, you guys should deadline your gencon releases earlier so they can hit your warehouse and begin pulling and packing before GenCon, so that the shipments can be made just before GenCon to arrive shortly thereafter, rather than waiting for after the show. My order hasn't been billed and living in Canada it means my subscriptions won't arrive until the middle of September. In my opinion this is a massive failure in service to those who are most supportive of Paizo
I just added a set of thunderstone advance to my september sidecart and I noted it chose priority mail rather than anything cheaper, is there a reason for this (previous shipments have always been the cheaper 1st class) as I am in Canada, I doubt it makes much of a difference in shipping time (seems to range from 10 days to near a month)
Erik Keith wrote:
Thanks Erik. What shall I do with the second copy of Tempest Rising?
Aaron Goddard wrote:
I love the rage points, one of the best new barbarian abilities.
I think that Paizo is making a great 3.P game, I find it vastly better than 3.5 and like the direction it is going, it is already on Pre-Order for me based on what I've seen. Simply put it polishes up a game that had too many problems, but had a very good base. It has impressed me far more than 4.0, I like it better than any previous 3.X iteration. In short Paizo has fixed the fixable, rather than throwing it all out to make another game that again will far short of expectations (a la Wizards).
Now that we have both voted. Others will make their opinion known as well, and since Paizo has a very good reputation for listening, the wants of the many will be what gets done in the end.
Taliesin Hoyle wrote:
These are good, except the plastic minis, This is not realistic, plastic is only cheap when done in really large runs, as making the molds for plastics are very expensive. Once you have that you can run them off cheap, but the initial investment is really expensive (damn near bankrupted Rackham this year)