Yoshua's page

Thanks for the update, looking forward to seeing how this works out.

Have not seen any word one the lost 30% singles discounts that battles subscribers had on the original store. Still holding out hope that this is something being worked on as it is a big bonus for subscribers to be able to purchase singles at a discount. The 15% discount is nice, but not automatic with the battles sub, have to sub to 4 items or get legendary, and not as large of a discount as we were getting.

Question:

If you are in the subscriber discount bucket does that actively disqualify you from store discounts, or will the larger of the 2 discounts apply?

Yoshua wrote:

Has anyone who's order history not come over had it restored yet? Still waiting to get into the top tier of Paizo Plus

You are not the only one. I logged a ticket on 20th November and have not heard back yet.

My history failed to come across and my Paizo Plus tier is still wrong.

I fixed up my address, payment method and my subscriptions myself, although I did get charged the setup fee which seems a bit off even though it was only $0.08 <smiley face>.

Also, I am a 'Pathfinder Roleplaying Game Charter Subscriber' and I am hoping I have not lost that status.

To get your Charter subscriber discount you will want to submit a ticket to their ticketing system either email or https://support.paizo.com/support/home

Interesting.

Checking in.

Has anyone who's order history not come over had it restored yet? Still waiting to get into the top tier of Paizo Plus

Can't wait to see shipping notice on these :D

Does anyone know where we can go to see a list of which subscriptions we are signed up for? The My Subscriptions page has what subscriptions are shipping in the next few months, but I just wanted to double check which subscriptions I have.

Click your account name in the upper right and select subscription manager. It will list your upcoming orders and all subs you have on your account.

Sent in a ticket.

My sub order generated, still did not have the 30% discount for the ap but not worried about that this month. They are squishing so many issues and making progess.

However, it shows 0$ for shipping. Expanded that out on the invoice and it shows my order is slated to be picked up by hand at the warehouse.

Don't get me wrong, would love to come take a tour and I don't live too far away. But I don't think that picking up at the warehouse has EVER been a viable option for subscription delivery lol.

Check your orders friends, just in case. I definitely did not select pick up when I set up the subs.

Cross informed, removing post because it was part of a solution. Apologies for confusion

magnuskn wrote:

Jim Butler wrote:

Legacy Paizo Advantage and Legacy Paizo Advantage - Adventure Path subscriber rewards are being carried over into the new store. We'll be sending an email out to those customers once we have migrated their accounts and subscriptions over to the rewards in the new store; it is not an automatic process. Both of those groups are customers that have maintained an active Pathfinder Adventure Path subscription since the launch of Pathfinder.

I thought that the people who have been constant AP suscribers since the first volume are the Charter suscribers and Paizo Legacy Advantage was another program for long-time suscribers, who also were suscribers during the first edition period? Now I am confused.

Agreed, and this feels like this is the source of miscommunication that has been plaguing this changeover. My 2e receipts have always shows the Legacy Paizo Advantage as their discount and I am solidly a subscriber since Hell’s Rebels

Magnuskn has it right, and yes confusion.

I am a legacy pathfinder adventure path subscriber and am not seeing the discount from that applied. I also got told by CS via my email ticket that only Charter Subscribers are receiving an extra discount.....

I'll email in again with the the new announcement attached because I am not seeing the legacy pathfinder adventure path discount on my order and according to the current announcement I should be.

Yoshua wrote:

Adding:

Not all purcahses, new purchases, are adding to my gold count. I purchased a case under mini mayhem for about 250 total after discounts and shipping and it is not counting under gold

The charges, 1 penny each, to start up the subscriptions did count.

The current order history for that case does not show the discounted price, it shows full price for the case, but the charge on my card was correct so that is good. Just adding it for visibility.

Order History:
My order history also did not carry over, no gold/discounts from that are applied.

Discount Tiers:
My Legacy Pathfinder Adventure Path discount did not come over. I emailed support from what Jim told us to do and they told me only Charter Subscriber discounts are coming over.

Jim told us on Tue, Oct 28, 2025, 05:16 pm

"If you have a Legacy Adventure Path subscription, you will have the same subscription when we switch over to the new system.

-Jim"

Battles Case Subscriber Discounts:
Previously we would get 30% discount on all singles and premium minis from the battles line. The Epic Monster subscription hits at 20%, is the singles discount discontinued? It was a large benefit of having the case subscription through Paizo even after the case price increase a few years back.

Thank you for working through all the issues, and for having this thread up for visibility.

In that case, I would like to have my Charter Subscriber discount switched to my shop account, as there were no subs in my account when i logged in and had to add my subscriptions manually.

Oliver, just a heads up.

Think most of us had to add our subscriptions back, but to get your charter subscriber discount you will need to email support and submit a ticket. Tell them all the pertinent info. Did your order history come over? Gold? Add those things to make note.

Adding:

Not all purcahses, new purchases, are adding to my gold count. I purchased a case under mini mayhem for about 250 total after discounts and shipping and it is not counting under gold

The charges, 1 penny each, to start up the subscriptions did count.

The current order history for that case does not show the discounted price, it shows full price for the case, but the charge on my card was correct so that is good. Just adding it for visibility.

Order History:
My order history also did not carry over, no gold/discounts from that are applied.

Discount Tiers:
My Legacy Pathfinder Adventure Path discount did not come over. I emailed support from what Jim told us to do and they told me only Charter Subscriber discounts are coming over.

Jim told us on Tue, Oct 28, 2025, 05:16 pm

"If you have a Legacy Adventure Path subscription, you will have the same subscription when we switch over to the new system.

-Jim"

Battles Case Subscriber Discounts:
Previously we would get 30% discount on all singles and premium minis from the battles line. The Epic Monster subscription hits at 20%, is the singles discount discontinued? It was a large benefit of having the case subscription through Paizo even after the case price increase a few years back.

Thank you for working through all the issues, and for having this thread up for visibility.

Gold:

I ordered a case through the mini mayhem, order was about 250 after shipping. This order is not showing up as gold. It is in my order history, the price shown there is without the discount from Mini Mayhem, but the only thing showing up as a purchase counting towards gold is the .06 cents charged for starting subscriptions.

Intriguingly, attempts to get into some product discussions now just ports you back to the Paizo store page. Another glitch, I assume? I tried looking into the Dark Archives Remaster discussion and then a few others, all with the same results.

This I think is a side effect of paizo blogs/posts tied to store pages no longer function like they did. That is why Maya is making separate posts for blogs here for us to discuss.

For example the original post where discounts were talked about now has no discussion on it and will link to the store if you click on it. However I found that I can still see my posts in my post history and find the discussion, or at least the pages I posted on, that way.

Product discussions functionality being lost/diminished is not great. I think moving forward if they make an official post on the forums it would be beneficial on the store page to link to that discussion if possible too.

Update on my subscription order.

Looks like a a discount was applied. 15% to both lost omens and ap.

As a legacy adventure path subscriber I would get 30% off of the ap, customer service said they are only applying charter subscribers discounts from the old system, we were told that legacy adventure path subscription discounts would carry over before the new store launched by Jim Butler on the forums.

Disappointed in being told they would carry over and either they aren't, or the CS team doesn't have accurate information and we are not getting it clarified here when it is brought up.

Also not getting clarification on if battles case subscribers will still receive the 30% discount on singles that we previously had or if we are now limited to the 15% standard discount for spending 750$ a year. The 20% discount on the epic monsters is also less than the 30% we would have received before as being a case subscriber.

Feeling like the advantages we have had are not translating to the new system.

Many thanks to the CS team applying the discount, it must have been done manually because my purchase history still hasn't transferred over from the last year

Nice.

However, it is even more important for order history to come over. Also if someone needs to re download something to use later they now need to go back in their history to find the receipt? Will we always have access to our digital library on the current site or is that going away? Feels redundant if the order history comes over, but a nice backup either way.

Maybe make purchase history searchable or bring back the feature 'previously purchased on' on the pages so we can click it and it will link to our order.

You say receipt, could we just pull up our library and show it exists on the library as well?

Perses13 wrote:

Your reward tier for Paizo Plus, which gives the 15% discount, was supposed to count previous store purchases but I haven't heard from a single person where that actually worked. I contacted Paizo customer service about it for my account and was told it was a known issue they were working on fixing. (As a reminder, this forum thread is tracking Known Issues)

The 15% off sitewide sale going on right now is also meant to be a stopgap while they fix the issue.

To add to this, they've asked any subscribers with higher legacy discounts to reach out to them ASAP because they need to address that manually.

They did, but when I reached out to Customer Service about my Legacy Pathfinder Adventure path discount I was told only Charter Subscribers retain their discount in the new system, which is contrary to what Jim Butler told us before the store page launched. Waiting to get clarification on who is right on that one.

This may have already been covered. I was a previous subscriber with 4 subscriptions and had the 15% discount for having those. I recently re-subscribed to 5 subscriptions before the change to the shop.

From looking at the shop - is the only way to get the Paizo Plus 15% discount is by spending $750 in total in the new shop?

So now there's really no benefit to signing up to the subscriptions anymore, until we've spent $750 in the new shop?

ETA: If this is indeed the case, really not the end of the world. I was debating on if I wanted to resubscribe anyways as I also want to support my local game store and prove that there is a market for Paizo products. So if so, I can just cancel and keep getting books in person.

Correct that it isnt the total number of subscriptions concurrently anymore, it is total spent throughout the previous year.

What you have spent up until now SHOULD be accounted for but many of us did not have our order history transferred over.

Some Subscriptions (Battles) themselves have discounts.

My order history still isn't showing so no discounts applied. Hoping that it is graphical because the order I did through mini mayhem also does not show the discount in the order history but i was charged the correct amount and the email I received had the correct amount.

The 15% for 750$ i believe is supposed to be for discounts across the board. This guts me because I haven't gotten it confirmed or not if the battles line 30% discount still applies to singles. If it does then my question is what is the point of the epic monster sub at 20% if I should be getting 30% with the case. If the 30% with the case is gone from singles that kills a huge reason for why I maintain that sub.

Just got a confirmation from support saying ONLY charter subscribers are having their discount status carried over.

I am not a charter subscriber, but I am a pathfinder 1e adventure path subscriber and we had a discount that carried over with us from 1e.

Support is saying that isn't carrying over? I swear during one of the last blogs about this we were assured it would.

Edit:
Found it had to finagle it to get it to show up. Had to go to my post history to find it but Jim Butler said:

Blog Post: Subscriptions on the New Paizo Store Monday Oct 27, 2025

Posted:Tuesday Oct 28th 2025

"If you have a Legacy Adventure Path subscription, you will have the same subscription when we switch over to the new system.

-Jim"

Just got my shipping notification from the new store. Logged in and took a look at the subscription manager. Everything looks and feels slick. Being able to control our own subs is nice.

However, no discounts were applied to the subscriptions, similar to the order I placed for the mini mayhem shattered star case.

So far my mini mayhem order has hit my credit card with the right discount. Hoping that not seeing the discount in the order history or on the sub page is graphical and not functional at this point. Will find out, but if people get charged full price for the subs without discount I expect quite a few new tickets to be submitted.

Battles Case Subscription:
30% discount is shown for the case.

Battles Epic Monster Subscription:
20%? discount is shown? Previously it was 30% with the Case Sub providing the discount.

What about singles? I don't see singles mentioned any more. A large portion of why I keep the case sub is for the tickle down discounts to all of the battles line at 30%.

I don't see any mention of the premium releases like the Iconics line? previously the 30% discount would apply to those as well.

Well that is truly disconcerting.

I made a purchase through the Mini Mayhem deal. Picked up a case of Shattered Star.

Smooth transaction, got the email with the total correct on it. Shows the discount.

Check the credit card, the charge is the right amount. So far so good.

Check my account on the store site and looked up orders. Order is there. Shows awaiting fulfillment. Nice.

Does not show the discount, shows the full price.

Hit print invoice.

Shows the full amount, no discount.

Shows 'Payment Method Manual' Bill to my name and address.... Does not show receipt or payment received.

May just be visual issues, but not seeing the discount, the actual payment method used or that payment was received on the site is disconcerting.....

Mini Mayhem is true mayhem. I was looking through to find what cases are discounted.... discounts applied in cart. Have to cart all the cases to identify which ones are on sale? Does the 30% battles line subscription discount still apply? Does that add to the mayhem discount?

Fearsome Forces Case shows 167.76 without a discount, description does not say that the case is 4 display sets, in my cart it is 67.10. The brick lists 41.94 in my cart.

Cases:
Bestiary Unleased 255.87
Fearsome Forces Case 67.10
Mwangi Expanise 256.00
Darklands Rising 511.87
City of Lost Omens 204.67
Legendary Adventures 204.67
Ruins of Lastwall 204.67
Shattered Star 204.67
Kingmaker 204.67
Jungles of Despair not on sale 511.68

Boxed Sets
Rusty Dragon Inn Box Set - One of each mini 99.99
Goblin Village 49.50
Emerald Spire 22.50

Will say pretty much everything except the jungles of despair that I added to my cart had a discount, so that is nice. Would be nice to know about the 30% battles subscriber discount, should that carry over as a legacy discount still?

I'm seeing several issues with Paizo Plus and subscriptions. My account was already enrolled to Paizo Plus with 0 gold (no 25 gold signing up bonus). It only lists about $100 spent and lists me in Expert with about $150 needed to get to Master. Pretty sure I should be in Legendary if the last year of purchases was going to be ported over as stated in the comments of the blog when the program was announced.

I can see my 6 ongoing subscriptions are there, but I don't see any products pending and lists that my next shipment should be for January. What about Draconic Codex and the other releases for November/December? Shouldn't those be listed already or would that happen tomorrow?

As I'm not in the Legendary tier, does that mean I'm losing my 15% discount until the issue with the data migration is sorted?

Once you verify all of your subscriptions are listed, you have your correct payment type and your address is your current address, email support and let them know that you are not seeing your gold from your previous purchases and you want to make sure your legacy discounts are applied. List them if you know what they are.

Support is going to be busy, but that is what Jim said we need to do if we aren't seeing the gold or discounts.

I didn't even have my subscriptions listed, had to re add them.

Ah, I should also mention that a bunch of products I've purchased do not presently show in the Store library versus the non-Store library. I expect this is because those products 'do not exist' at the moment (e.g. the VTT token packs on the Store) but thought I should bring it up in case they should list but ought show as errors etc atm. Good luck and well wishing to the maintainers; launches are always a tough time!

Same.

Many items are not showing on the new site that I have on the original. Example: Pathfinder First Edition on the new site shows just The Emerald Spire when I sort by category. I have hundreds of pdf's for First Edition.

That is just scratching the surface. Still reading through, hoping this is a known issue and is just a matter that the files haven't been populated and not me having to go through 1 to 1 and match up what I own to make sure they are on the new site.... I own a lot.....

Note: The name of the download in the library does not reflect file per chapter vs 1 pdf.

Once you click it, then it shows you the contents, so you can still see it before downloading, but not before clicking on it.

I emailed support about the legacy discounts/gold missing from the account.

Question: Am I supposed to see my purchase history and downloads on the store site now? Not seeing those either and didn't realize that until after I sent the support ticket.... boo I do still see my digital downloads here on the main site.

Update: Found the library on the new site, going through it now, still no purchase history.

I did re add the subs I wanted per Jim's direction before emailing in. Hope you guys get the quirks worked out soon.

Still on schedule for next week? Looking forward to seeing the new shop

Are updates about the Battles Line in limbo until the new site launches? Seriously looking forward to info about Planar Perils and the Diabolic Dragon

Gold? Paizo Plus?

Link to said page:
https://paizo.com/community/blog/v5748dyo70cyb?Introducing-Paizo-Plus

Feel like I am missing an important part here. Is Legacy Advantage going away?

Looking forward to news on both subscriptions and Planar Perils specifically

Signing in for duty.

Stopping in to see if there was an update on Planar Perils and the Diabolic Dragon.... need these in my life

Files received and downloaded. Thanks!

My watch has ended

I keep checking back, any chance we know when this is going to be in stock?

Thanks in advance!

My watch begins.

Yeah, I just downloaded the JPG and it only has through card 200

Nice. Maps and cards :D

Fun and interesting times. I've maintained 5 subs mainly for the 15% discount across the board with the Society scenario pdf free, hoping 4/5 subs is what you are calling the top end in the new system.

Losing the 15% discount or the pdf will mean I re evaluate, not necessarily cancel any subs, but definitely hoping you are good with the 'expanding' on the current loyalty/advantage program.

Can't wait to see this change show up :D

Just stopping by to check in on if the digital downloads were fixed, sounds like we are still in a holding pattern.

My watch began on the 13th. Looking forward to a light month :D

Hope these still get made and distributed. These are fantastic sculpts.

Got a response from support saying they know there is an issue. Just tried again and it now says download is 221 bytes which is a step forward from not showing anything!

Waiting somewhat impatiently for the resolution. Cheers :D

Same issue, tried downloading the jpg's today and not working. Reaching out to support. Thanks for confirming it wasn't just me.

Yeah, pretty sure single boosters are in that $6 range, 18 minis total set? 24 minis per brick, 96 per case? 96 minis in the case at 5.99 hits that 574.04 mark so likely a typo to get fixed

Auth Received. My watch begins. I will stand until the pdf has dawned.

Notice received, my watch has ended.

Auth received, my watch begins.

My long watch has ended. Shipping notice for Fearsome Forces and Armies of the Dead given. Woot! In time for Christmas? Nice.

I submitted a ticket for them to take a look at my order again this month. The system put Fearsome Forces on it and still listed unavailable. Also noted in there that Armies are not listed in this thread as coming this month and asked for anything still delayed to be side carted.

I am still hoping for any news on both Fearsome and Armies being stocked and shipped.

Thanks