Uncle Teddy's page

Uncle Teddy wrote:

And yes, some people have gotten their pdfs.

Who? Well, me apparently. Just got the email. And my books haven't shipped yet either. I'd check your email and if there's no codes then there's definitely a problem.

No code.

There's no such thing as "a right to be furious". That said, if you are, you are. I think you're over-reacting, but that's just me.

This is NOT an isolated incident with them. I have had issues with orders in the past and it took them OVER A MONTH each time to resolve, with me having to contact them several times each time.

There is no over-reacting when this happens several times. Yes, I have every right to be angry. They responded to others' issues and questions but did not respond to mine, both before and after I posted my issue. They told others of issues with their orders but said nothing to me.

Uncle Teddy wrote:

THIS IS RIDICULOUS - NO CONFIRMATION EMAIL AND I CONTACTED PAIZO THREE TIMES PLUS I POSTED ON THE GAMES ON TABLETOP WEBSITE AND NO RESPONSE FROM PAIZO. I CHECK MY ORDER AND IT'S PENDING BECAUSE PAIZO CLAIMS THEY CAN'T SHIP IT USING THE SELECTED METHOD (THAT THEY CHOSE). I TRY TO CHANGE THE METHOD AND IT DOESN'T SAVE BECAUSE THE SITE REFUSES TO RECOGNIZE I CHANGED THE SHIPPING METHOD! AND NOW IT'S FLAGGED AS CHANGING SHIPPING!

AND NO PDF CODES EITHER!

THERE IS NO REASON FOR THIS! PAIZO FIX THIS NOW! I HAVE EVERY RIGHT TO BE ANGRY!

I believe Paizo's customer support people are very understaffed at the moment. It sucks, and doesn't help you right now, but when they do get back to you, they will take care of you. Paizo has always been great about fixing mistakes on their end.

And if it makes you feel any better, it looks like no one else got their pdfs today either so you aren't missing out on anything yet anyway

This is NOT an isolated incident with them. I have had issues with orders in the past and it took them OVER A MONTH each time to resolve.

Uncle Teddy wrote:

THIS IS RIDICULOUS - NO CONFIRMATION EMAIL AND I CONTACTED PAIZO THREE TIMES PLUS I POSTED ON THE GAMES ON TABLETOP WEBSITE AND NO RESPONSE FROM PAIZO. I CHECK MY ORDER AND IT'S PENDING BECAUSE PAIZO CLAIMS THEY CAN'T SHIP IT USING THE SELECTED METHOD (THAT THEY CHOSE). I TRY TO CHANGE THE METHOD AND IT DOESN'T SAVE BECAUSE THE SITE REFUSES TO RECOGNIZE I CHANGED THE SHIPPING METHOD! AND NOW IT'S FLAGGED AS CHANGING SHIPPING!

AND NO PDF CODES EITHER!

THERE IS NO REASON FOR THIS! PAIZO FIX THIS NOW! I HAVE EVERY RIGHT TO BE ANGRY!

Easy. It's past 7 my time, I'm sure paizo is closed at the moment. Give them a day to try to fix this.

You're missing the point. I contacted them several times over several days via different methods. They never responded to me yet they responded to others. They never told me there was an issue with my order. They were open when I posted and they are still open.

Oh, and this is the day people were supposed to receive the PDF codes by, which I never got yet others have.

I have every right to be furious.

THIS IS RIDICULOUS - NO CONFIRMATION EMAIL AND I CONTACTED PAIZO THREE TIMES PLUS I POSTED ON THE GAMES ON TABLETOP WEBSITE AND NO RESPONSE FROM PAIZO. I CHECK MY ORDER AND IT'S PENDING BECAUSE PAIZO CLAIMS THEY CAN'T SHIP IT USING THE SELECTED METHOD (THAT THEY CHOSE). I TRY TO CHANGE THE METHOD AND IT DOESN'T SAVE BECAUSE THE SITE REFUSES TO RECOGNIZE I CHANGED THE SHIPPING METHOD! AND NOW IT'S FLAGGED AS CHANGING SHIPPING!

AND NO PDF CODES EITHER!

THERE IS NO REASON FOR THIS! PAIZO FIX THIS NOW! I HAVE EVERY RIGHT TO BE ANGRY!

I a tier 2. I should have gotten the Pathfinder and Starfinder Society PDFs for free, yet my cred card was still charged. I have already emailed you twice about this and have gotten no response. Refund my credit card the erroneous charge and fix my account so I get these for free and am not charged going further.

My apologies, Diego. I was unaware.

Thank you, Sam. I haven't seen any issue with that.

Hello Again,

I do apologize for being a bother but I still haven't gotten any response regarding the duplicate items.

Hello again,

I really don't want to be charged twice for these items when I have asked for the duplicate items to be removed. Please remove the duplicate items.

Hello,

I was reviewing order 7916925 and it looks like I have duplicates of some items. I'm guessing it was because I placed an order for the items before the subscriptions for PF2 were finalized. Would it be possible to cancel the duplicate, non-subscription item for the following?

Pathfinder GM Screen
Pathfinder Character Sheet Pack
Pathfinder Combat Pad
Pathfinder Condition Card Deck

Many thanks.

Sorry to be a bother, but I noticed that due to my subscriptions I qualify for both the Starfinder and Pathfinder Subscriptions for free. I am currently subscribed to both. Would I need to cancel to get them for free or do I need to be subscribed to them to get them for free?

If it is the former then would you be so kind as to cancel the subscriptions so I don't end up paying for something I would get for free?

Many thanks.

I never received order # 7580867, even though it is marked as completed. You charged my credit card for it on February 8, 2019. You never even sent me an email indicating it was shipped. Not only that but today I received an email that my February order is shipped and there is a pending charge for it.

Where is my January order?

Thank you very much. No questions or concerns.

Hello,

Sorry to be a bother but my order # 7580867 has been pending since Jan 10. Is there some issue that is preventing it from being shipped?

Thank you for your time.

* pulls up wearing a Santa suit in a sleigh pulled by eight skittermanders wearing antlers and Fred wearing antlers and a glowing red nose *

Quit your grumbling Fred - this was your idea.

Happy Crimbus and Merry Holidaze to all you wonderful people.

* watches as Fred and the skittermanders rush off to give hugs to all *

Dangit, Fred. Wait up!

Wow! I can't believe it! I won! Many thanks to all the generaous contributors and an extra special thanks to Taig. This was fun.

taig wrote:

We're getting near the end, as it is now

** spoiler omitted **

Uncle Teddy's luck with 1s pays off this time, netting a book from Legendary Games. Nedreow is disqualified from J4RH3D's "luckiest unluckiest" prize with the only 20. I'll be in touch soon.

Random roll says....

Path of Villains for Uncle Teddy!

Email me and I'll send you the file!

Woohoo! My unluck holds out! Thanks Jason. I'll be emailing you shortly.

Another nat 20? At least the crit confirm failed...
Wait...
Did I want the crit to confirm?

:D

Congrats to all the winners.

Taig, you might want to check that dice roller. All these 20's seems like something is off. ;-)

Natural 20 followed by a Natural 1 - yep, that's me. :)

Congrats to all of the winners.

And I second Ragadolf - many thanks to all the generous contributors.

Count me in.

One of the reasons I have a candy jar full of chocolate at my desk available to all - helps keep the murderous thoughts down.

Hello Sharaya,

Everything looks fine. Please feel free to go ahead and process the order.

Thank you for helping me out.

I have not gotten either of orders for April or May. All of the items are still in my Sidecart.

Congratulations on your win. What was the prize?

I figured that was the case. Thanks, Diego, for taking care of this.

Looks like I'm in the same boat as Salazar. I received my Pathfinder Battles - Jungle of Despair case a couple weeks back and it's still showing in my sidecart as well.

Don't eat all the accordions. They're the only things keeping a far worse evil at bay.

* sits up after being run over by the steamroller, looking rather flat *
* sticks thumb in mouth and re-inflates *

Dangit Count. Watch where you're going.

Pulg, it's amazing the things one can find at yard sales.

* looks at ground at pile of ceramic pieces *

Oh, great! Thanks a lot, Count! That vase was a gift from Grandpa Wonderbra for The Fiend Fantastic.

* wanders in carrying a squirming sack *

Hey, GoatToucher, I got the special items you wanted.

* looks over at Bleached Otyugh *

Really? Just look at that mess you made.

Tosses a cow to Thesaurus *

Eat this - it tastes better than me and won't cause any intestinal distress or angry smacks with a cane.

Dangit, now I need a bath. Thesaurus, you might want to see a doctor - I noticed an unusual growth in your stomach. Or maybe it was just the remains of a previous meal that got stuck.

* walks up behind Bloodfang *

* grips Banhammer, Jr in both hands, jumps up, and smashers Banhammer, Jr into the dinosaur's back *

* Bloodfang spits out the banquet-goers *

Bad dino!

Alas, you are no longer winning.

* tosses a box of donuts into a bottomless pit *

* watches as a dozen police officers jump in after it *

They have now.

D'oh! Thanks for clarifying. I can honestly say I forgot about that.

Hi Katina,

It looks like I'm in the same boat as Alledisil. I believe I was charged last month and it looks like I'm going to be charged this month as well. Can you double-check my account as well, if it isn't too much trouble?

Many thanks.

Thank you for confirming. I'll keep an eye out to see if it happens again. If it does I'll grab a screenshot. Hopefully it was just a one-time system hiccup.

Hello,

I noticed something weird when I placed this order. Upon completion it showed all of the items being added to my sidecart twice. (Unfortunately I did not grab a screenshot.) When I checked my order history to doublecheck that I didn't mess something up it only showed the items once. When you have a moment could you please confirm that the order was placed for only one of each item?

Many thanks.

Cthulhu? Where? He owes me money.

* picks up the celestial dolphin and tosses it into a celestial sea *

There ya go.

* looks at Vidmaster7 *

Are you sure about that, Count? He looks like he'd be right at home at Waldstock. Unless...

... you don't suppose he's really an undercover narc and that things went totally wrong and the "arrest" was just a way to extract him?

How is this any different from the normal conversations? Normal being a rather relative term with this group, myself included.

* looks at bald cap *

Perfect! That'll learn them dang tribbles.

* walks off, laughing evilly *

Ask GoatToucher - if anyone would have that I think he would.

Yo, I'll take a bald cap.

Exactly...

That is why I choose to live as a figment of my own imagination - much better than reality.

The next poster is also a figment of someone's imagination and they are quite shocked to discover whose it is.

I always pictured Pulg similar to Kenny from South Park - he dies then comes back the next day, alive and well.