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Dear Customer Service:
I write in regards to my experience with PaizoCon 2019 in that it was a very disappointing and infuriating experience in regards to scheduling accountability. To elaborate, I signed up for overnight events this year with the expectations they would be occurring. (It was also convenient as I didn't have to ruin my sleep schedule due to regularly working graveyard.) However, my experience has proven otherwise. Of the three overnight games I signed up for in advance (and was ticketed), none of them launched. I signed up for seven games in total over the course of the weekend. Therefore, nearly half of the convention didn't happen for me.
I could forgive a misfire happening once, but not three from a large publishing company behind the organization of their own event for each night (Friday, Saturday, and Sunday). I drove several hours to attend this year along with paying for my own room and board at the DoubleTree Hotel where the convention was to be held. Save for a couple bright spots, my experience was utterly ruined and I seek recompense.