Position Available: CUSTOMER SERVICE REPRESENTATIVE
The Little Shop of Magic seeks a qualified individual to fill a part-time Customer Service Representative position in our store in Las Vegas, Nevada.
Job Description
Customer Service Representative responsibilities include, but are not limited to, the following:
• Greeting our clientele and ensuring that they receive a positive and pleasant shopping experience.
• Operate our point of sale systems.
• Receive merchandise, contact special order customers and handle inventory.
• Process and ship online orders.
• Clean and recover our brick-and-mortar store.
• Update and maintain our website and online store.
• Occasionally attend local conventions.
Candidate Requirements
Ideal candidates should demonstrate the following qualities:
• A charming personality and an upbeat demeanor.
• Ability to distinguish the difference between work and play.
• A positive attitude and the ability to work within a team.
• Strong analytical and problem solving abilities.
• Ability to interact professionally with team members and external publics.
• Good customer service skills.
• Attention to detail and outstanding organizational skills.
• Ability to handle and prioritize multiple projects as they present themselves through the workday.
• Strong interpersonal skills, including excellent verbal and written communication skills.
• Good computer skills including the use of Microsoft Word, Excel, email and the Internet.
• Ability to use independent judgment and discretion while performing duties with minimal or no supervision.
Outstanding applicants should also be hard-working, self-motivated, easy to get along with, and enthusiastic about learning more about the game industry.
Compensation
The base pay rate for a Customer Service Representative position at the Little Shop of Magic is $8 per hour, which may be adjusted upwards based on performance during the trial period. This base salary may be supplemented by an annual bonus based on company performance and the representative' s part in achieving said performance.
The Little Shop of Magic provides access to health and dental insurance, along with an employee discount plan.
To Apply
To apply for this position, submit the following in person or by mail:
• A cover letter.
• A resume.
• A completed employment application form.
• The names and phone numbers of two references who are familiar with your professionalism and work ethic.
Employment applications can be requested in person or by email if you reside outside commuting distance of Las Vegas, NV.
Please do not call or visit to follow up on your application: we will contact qualified applicants for interviews within 2 weeks of receipt.
Other Information
Our retail operation is located at 4155 S Buffalo Dr #110 - Las Vegas, NV – 89147.
Candidates not living within commuting distance of this location must be willing relocate if an offer of employment is extended.
All applicants must be able to legally work within the United States.
We will continue to accept and review applications until the position is filled.
The Little Shop of Magic is an equal opportunity employer.
