Hello!
My case sub arrived today, which was great!
Unfortunately there are a couple issues. Breakage are normal and fine, however one mini just...doesn't have a head (jaethal) and a rare (soul gorger) simply has no arm.
Could these be replaced? I can send photos if you'd like not sure how to upload though.
The best way to get photos to Paizo in situations like that is to email them to customer.service@paizo.com.
Thank you Steve, good idea. Sent these in an email now.
Hi Lorian!
Thanks very much for the photos! I've set you up with a replacement order. There will be a delay in shipping on account of our warehouse doing inventory, but once that is finished, we'll get those minis to you. Let us know if either of these minis arrive maimed! They should be coming to you with all of their appendages in tact.
If you have any questions or concerns, don't hesitate to reach out.
- Virginia
Thank you Virginia! Wonderful support as always!