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Perhaps it's a lofty goal, but we need everyone in all subforums on paizo.com on the same page in terms of treating each other civilly. We acknowledge that PFS is it's own animal in terms of the outreach into "real-life" tables and interpersonal interactions, but that subforum is still part of a larger community. And parts of that larger community also have "real-life" components, though they are in reference to home games and not the larger organized play circuit (and there are circles of gamers on our site who do not touch PFS who are just as interconnected).
The best way to really see change in my view is to lead by example. My team is certainly open to hearing any and all suggestions that any individual on our site has to offer, and we do take them into account when handling our policies and determining moderation practices. My team also makes ourselves available as a sounding board to folks here that need a "sanity check" when posting to our forums, or if they're struggling with an individual or subject on our site.
We're not comfortable directing users at an unofficial thread for guidance on how to compose themselves in a specific forum, as it can very easily put the responsibility on the original poster to manage the responses to it (which they do not have the ability to do). The internet is also a difficult platform for determining intent/tone, and the nature of communicating via screen (no matter what site it occurs on) is going to cause some difficulty. I don't think that struggle is at all unique to the PFS subforum or the PFS community, and such a thread would certainly be moved (as that subforum is dedicated to specifically PFS content).
Removed a series of posts and their responses. Folks, it is not acceptable to dog-pile onto any individual in our community, regardless of their status. We assume that participants on our forums understand that being civil to each other is expected. Intentionally obtuse logic to get a rise out of others just isn't cool, and neither is escalating a conversation due to the personal details and labels that others would prefer not to disclose.
Separately: the Pathfinder Society program aims to be a fun and welcoming venue to a broad audience of participants (just as our forum community does). Occasionally very specific and unique instances arise that can't possibly be covered by any policy we issue. Splitting hairs over where the "line" is for "disruptive behavior" or what is "too PC" is a pretty fruitless exercise, also. It's very easy to start being dismissive of people who face real challenges, and it's honestly better in the contexts that I've seen brought up here to treat at-the-table issues in person.
EDIT: If you have feedback, ping firstname.lastname@example.org. Don't derail the thread with it. Thanks!
Marco Massoudi wrote:
Marco, no post was removed in this thread, and final description text/images should be available for this specific product sometime this week.
Our office hours are Monday through Friday, 10 AM to 5 PM, and likely because of the weekend, our tech team was not able to respond to the site issues. However, they have been fixed. In the future, please take this kind of feedback to our Website Feedback subforum, rather than our product threads.
That should be the response the first time it happens. But this is the third year in a row. That's not a mistake, that's a pattern.
I can attest that it actually was a mistake, on my part, personally. Unfortunately the process and placement of reporting settings really isn't intuitive or easy to spot on our side. I understand the frustration, and I'm sorry for the inconvenience, folks! You should be able to report properly now.
PACG subscribers don't have a subscription shipment in July (since Mummy's Mask isn't out until October); does this mean if the only subscription you have is the PACG subscription, it'll ship? Or will it be shipped out with the PACG Class Deck subscription instead?
Great question! I've since removed this line from the blog until I can get clarification on this point.
Hey folks, I don't wanna ramp up expectations for avatars, but I can't take requests unfortunately. I only work from the pool of artwork that already exists in our products (so can't fabricate options that don't exist), and not all of that artwork is avatar appropriate (for various reasons like quality retention on resizing, color balance that may get muddy at 90x90px, or proportion issues).
Also, yes, some unique avatars exist for employees, former employees, some select contest winners, kobolds who seem to have an affinity for smurfing, and ponies.
The answers here are fairly close. One of the handful of reasons not touched on here is that we need to be able to manage our expectations for inventory for subscriptions (canceling, holding, and then re-starting on a large scale can cause some hairy logistical problems). Another is that it gives us an opportunity to potentially address an issue that's causing the hold/cancellation. Paizo is generally a very "hands on" company, and we try to treat each subscriber and customer on an individual level to provide the best service we can. I understand that there is definitely a convenience concern, but our Customer Service team is incredibly responsive via email, phone, and our forums.
I believe that this behavior might have had something to do with post-count via a specific alias (I'm not 100% on what that threshold is). I don't believe this code has been touched this code in quite a while, but I do have plans for fine-tuning default aliases on our wishlist for future forum enhancements :)
No posts have been removed. Folks, we are getting real tired of seeing the same few people engaging in the same style of argument over and over. I'm also not fond of seeing my team continually being dragged into the center of these either, as we have plenty of other things we could be doing. Unless you're posting in the Rules Questions subforum to ask or help clarify a question for the original poster/others, take it elsewhere.