President
|
| 10 people marked this as a favorite. |
Heroes are defined by their foes—from shambling skeletons to terrifying dragons, each enemy leaves a mark on their growing legend. Make your legends memorable with foes from the new Pathfinder Monster Core rulebook for Pathfinder Second Edition!
Monster Core Sketch Edition: Exclusive to your favorite local game store. Will become available on paizo.com on July 25th.
Player Core Sketch Edition: Available March 14th. Quantities are limited.This item will not be reprinted.
GM Core Sketch Edition: Available March 14th. Quantities are limited. This item will not be reprinted.
Pathfinder Beginner Box (Remastered Edition) is available for preorder. We expect our shipment to arrive this week and will begin shipping after they’re added to our inventory.
This version of the Beginner Box includes content updates to bring it up-to-date with the Pathfinder Second Edition Remaster Project. Purchase of the PDF version will include both the legacy (OGL) and Remaster (ORC) versions.
Pathfinder Adventure Path
This special, double sized volume presents a full Adventure Path in a single massive 200 page book to celebrate the 200th volume of the Pathfinder Adventure Path!
Pathfinder Adventure Path: Seven Dooms for Sandpoint (Softcover)
Pathfinder Adventure Path: Seven Dooms for Sandpoint (Hardcover)
Pathfinder Maps
The next time your players spend time at a school, whether they are students themselves or the ones responsible for solving a tricky problem before things get out of hand, turn to Pathfinder Flip-Mat: Boarding School!
Pathfinder Flip-Mat: Boarding School
Get ready for the latest upgrade to the acclaimed science-fantasy Starfinder Roleplaying Game! The Starfinder Playtest Rulebook brings Starfinder into a new age of compatibility, as Starfinder switches to using the same rules engine that powers the popular Second Edition of the Pathfinder Roleplaying Game.
Starfinder Playtest Rulebook (Preorder) Releases August 1st at Gen Con. Quantities are limited. This item will not be reprinted.
Starfinder Maps
From the hustle and bustle of a busy shopping center to the dilapidated and overgrown shell of a once appealing mall, there’s always adventure to be found in giant marketplaces across the galaxy. One side of these maps depicts a futuristic shopping center, with an open entryway for crowds to mingle and luxurious food court to enjoy a bite to eat. The opposite side shows an abandoned mall and is the perfect site for a haunting or the remnants of a post-apocalyptic civilization.
Starfinder Flip-Mat: Shopping Mall
Authorization (Order Spawning) Date: 3/7/2024
Begin Shipping Estimate: 3/11/2024
End Shipping Estimate: 3/22/2024
Street Date: 3/27/2024
If you need to make changes to your subscription order after the auth/order creation date please email customer.service@paizo.com. For answers to commonly asked questions, please visit the Customer Service Portal.
Is the Remastered Beginning Box a new box with all of the goodies in it or a pdf?
Excellent! Im very excited about this month. thank you Mr Butler for stepping in and getting this out when the CS team is so overwhelmed.
Is the Remastered Beginning Box a new box with all of the goodies in it or a pdf?Both. They are reprinting the box, and updating the PDF.
Thank you!
Remastered Beginner's Box order placed :D That was a nice surprise!
Oh nice, if I am early in the queue my shipment may arrive in time for my marathon this month.
If we want to have our Pathfinder adventure path subscription include the hardcover version for the Seven Dooms of Sandpoint adventure instead of the softcover version, what is the best approach to address that?
Can't Wait!!!
If we want to have our Pathfinder adventure path subscription include the hardcover version for the Seven Dooms of Sandpoint adventure instead of the softcover version, what is the best approach to address that?Emailing CS or create a ticket in the Customer Support Portal
Thanks - that's certainly a couple of ways to do it, but I was really looking for the kind of specifics that would spell out the overall best approach.
I.e.:
- Do they prefer an email or the portal?
- Should I do it before order generation or after?
- Is there preferred language I should use in the request, so that it's easily filtered for in the ticketing system?
- Are there any additional steps that should be taken, like putting in a preorder for the hardcover separately in my sidecart, and then sending the request, or is it better to not do that because it makes more work for the CS team?
- etc.
Additionally, by posting the question here I was attempting to prompt them into giving that kind of guidance so it would be specifically available for everyone.
DOT.
And it looks like I'll at least have the PDF for Monster Core on in my hands before my cruise! Woot!
1. They both go into the same queue
2. Before.
3. English.
This ended up being pretty wrong for the main piece material to the actual issue (timing of ticket), and question 4 (other steps needed) wasn't addressed at all. Here's the relevant part of the reply I got from customer service:
Thank you for reaching out. If you are wishing to get the hardcover of the Seven Dooms for Sandpoint instead of the softcover version, we are asking customers to please preorder the hardcover book and to then email in customer service when your subscription order for the softcover is populated/ created. That way we can cancel your softcover edition and then your hardcover, once its ready to be shipped out, will be shipped to you instead.
And so my watch begins
I previously received the same guidance cited by RicoTheBold a few posts above - that I needed to preorder the Hardcover and then submit an email asking to have the softcover removed. So I did that, and put in the ticket to customer service several weeks ago.
I got my order generation today, and even though I tried twice to get them to swap my softcover of Seven Dooms for the Hardcover, they generated it with BOTH being shipped. And charging me for both.
I've sent another message to customer service, and I'm posting this here as well. Really hoping they get this fixed before it ships. If not, I suppose they'll just have to refund me eventually. And I can't help but wonder how many others are in my situation.
I previously received the same guidance cited by RicoTheBold a few posts above - that I needed to preorder the Hardcover and then submit an email asking to have the softcover removed. So I did that, and put in the ticket to customer service several weeks ago.
I got my order generation today, and even though I tried twice to get them to swap my softcover of Seven Dooms for the Hardcover, they generated it with BOTH being shipped. And charging me for both.I've sent another message to customer service, and I'm posting this here as well. Really hoping they get this fixed before it ships. If not, I suppose they'll just have to refund me eventually. And I can't help but wonder how many others are in my situation.
They will, I'm in the same boat. I'm not sure why they didn't remove it when I asked them to swap the books out.
|
I've sent another message to customer service, and I'm posting this here as well. Really hoping they get this fixed before it ships. If not, I suppose they'll just have to refund me eventually. And I can't help but wonder how many others are in my situation.
As H2Osw also stated, that happened to me too. I even sent an attached screenshot of my preload pointing to where it was duplicated. But they said it was OK that it wouldn't create doubled books and yet it did. So took a screenshot of my order and sent it to the team. Again. :)
| 1 person marked this as a favorite. |
And now my watch begins.
Cintra, customer service got back to me. Hopefully you'll be hearing back soon if not already.
Ah, same problem as Cintra here. I hope CS gets back to me soon as well. I fired off my e-mail as soon as I found their order spawning e-mail in my inbox and noticed the problem.
| 2 people marked this as a favorite. |
Customer Service got back to me too - mine is fixed.
I know they're working extra hard to get everyone taken care of. Hopefully they'll get some additional help hired in soon.
In the meantime - still, always, I remain an enthusiastic Paizo customer! And greatly looking forward to seeing this month's shipment!
Also fixed, although that didn't change the shipping costs at all. We'll see if the final price for that will stay the same when they ship it.
| 1 person marked this as a favorite. |
Here we go again. :-)
My watch began on Thursday
It'd be super cool if I could get my copy of Monster Core in time for my Friday game.
**fingers crossed**
Tonight is my Pathfinder game night, first game since Remaster hit. I am so excited.
Really hoping I can get my PDF for Monster Core today before game.
Has anyone heard of anyone getting the shipping notice?
Has anyone heard of anyone getting the shipping notice?
I haven't heard anything yet - seems likely to have not been quite kicked off yet. I'm sure the posts will come rolling in once shipments begin.
Nada hoy.
Any update on Orders shipping out yet?
| 3 people marked this as a favorite. |
Mine just hit!
| 1 person marked this as a favorite. |
My order was split. The two mini products shipped yesterday. The rest is still pending.
My order shipped. Because I substituted for the hardcover, I didn't get the pdf auto generated. I just sent them an email. Here's hoping it doesn't take them too long to respond and fix it.
| 1 person marked this as a favorite. |
Second half of my shipment went out late this evening.
| 1 person marked this as a favorite. |
Still pending. My watch continues.
Still pending. My watch continues.
Same. Must remain strong!
| 1 person marked this as a favorite. |
Pending!
| 3 people marked this as a favorite. |
Better luck next week, I suppose.
This has been a trying watch.