Cannot download any purchased pdf from my digital content even if they have been downloaded before.

[inara14]

Im trying to redownload the Age of Ashes players guide from my downloads and I get the following error when I click on it. I have previously downloaded it successfully before.

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>Q7J3330XFQ0AXBQF</RequestId>
<HostId>FSMXrdWNEp95Ze/wR3Q7wTPi+HjlfW4L7AxIy42oXsleqAAZV5JA9pQasuxbd N5WCp/41xmZyiE=</HostId>
</Error>

Having just checked it is doing this to all of my downloads and I cannot access any of my purchases.

[Brian Bauman]

inara14 wrote:

Im trying to redownload the Age of Ashes players guide from my downloads and I get the following error when I click on it. I have previously downloaded it successfully before.

If you click the "having problems downloading this file?" link for the affected download, it should force it to be regenerated and should resolve this issue.

[inara14]

Thanks - thats done it.