Deathdwarf |
Good morning! I never received order #36668021. I followed the USPS tracking information to see that it ended up in a different city & state (weird), and from there simply disappeared (very weird).
My local Postmaster said that the label may have somehow been destroyed and wherever it has ended up isn't sure what to do with it. She said it may make its way back to you if there's enough info left to see the return address.
May I ask for a new shipment of this order? Thank you!
Logan Harper She/Her Customer Service Representative |
Good morning! I never received order #36668021. I followed the USPS tracking information to see that it ended up in a different city & state (weird), and from there simply disappeared (very weird).
My local Postmaster said that the label may have somehow been destroyed and wherever it has ended up isn't sure what to do with it. She said it may make its way back to you if there's enough info left to see the return address.
May I ask for a new shipment of this order? Thank you!
Hi,
Oh no, I'm sorry your package didn't arrive to you! I have set up a replacement to be shipped out as soon as possible. The order is #36712314 and you should be receiving an email confirmation here shortly as well :)