Refund for lost shipment?


Customer Service


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Hi

My subscription for June, Order 36533145, still has not arrived. I'm presuming at this stage it is lost in the US postal system.

Is it possible to get a refund? I'd prefer a refund if possible over resending as unfortunately I recently cancelled my subscriptions due to ever increasing delivery times to Europe (not just Paizo all US post). I'm going to purchase via Amazon in Europe instead.

Thanks for your help with this.

Customer Service Representative

Gnomatsu wrote:

Hi

My subscription for June, Order 36533145, still has not arrived. I'm presuming at this stage it is lost in the US postal system.

Is it possible to get a refund? I'd prefer a refund if possible over resending as unfortunately I recently cancelled my subscriptions due to ever increasing delivery times to Europe (not just Paizo all US post). I'm going to purchase via Amazon in Europe instead.

Thanks for your help with this.

Hi,

I'm so sorry that your package has been lost in the post. I went ahead and issued you a refund to the payment method on the order. Please allow some time for it to be reflected in your account and again, so sorry about the delayed international shipping times. We hope you have a much better experience ordering from Amazon in Europe and that you continue to enjoy all of the products. Please let me know if I can assist you further.

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