Free PDFs problem (Order 36542414)


Customer Service

Scarab Sages

Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Superscriber

I had an email Monday listing these as pending, and the items have the red header saying I purchased them Monday, but they are not yet in my downloads despite looking like they can be purchased. Is there a specific time today they drop? Or is this just a bug?

Customer Service Representative

logic_poet wrote:
I had an email Monday listing these as pending, and the items have the red header saying I purchased them Monday, but they are not yet in my downloads despite looking like they can be purchased. Is there a specific time today they drop? Or is this just a bug?

Hi!

So sorry! We noticed there were several people who did not appear to have their society subscriptions fulfilled. We've investigated the cause and people who were in this situation should be resolved in the next few hours. We apologize for the confusion and please let us know if your situation has not been resolved by end of day today (Friday) :)

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