Item Shipment Confirmation


Customer Service


Hello,

I was curious if you had tracking on your side for order 36294603 package 2 for Troubles in Otari. I would just like to confirm that it was delivered.

This is an older order but due to holidays and life in general I basically stacked all of my Pathfinder material I received the latter half of the year and finally got time to start going through them. It seems that I have everything except my copy of Troubles in Otari. I would just like to confirm so that I can expand my search if it shows as delivered.

Thanks,
Michael

Paizo Employee Customer Service Representative

Hi Michael,

Hm, I'm not seeing any tracking information available for those packages (frustratingly enough). Those copies were separate from the other products from the order, so it's possible they may have disappeared into the shipping void. Let me know if you still haven't located one or both of them and I'd be happy to get replacements sent out to you!


Raychael wrote:

Hi Michael,

Hm, I'm not seeing any tracking information available for those packages (frustratingly enough). Those copies were separate from the other products from the order, so it's possible they may have disappeared into the shipping void. Let me know if you still haven't located one or both of them and I'd be happy to get replacements sent out to you!

Thank you Raychael. I will scour my place for it more before I reach back out.


Raychael wrote:

Hi Michael,

Hm, I'm not seeing any tracking information available for those packages (frustratingly enough). Those copies were separate from the other products from the order, so it's possible they may have disappeared into the shipping void. Let me know if you still haven't located one or both of them and I'd be happy to get replacements sent out to you!

Hi Raychael,

I double and triple-checked this weekend to make sure it wasn't hiding where I stacked my other books. It looks like the Troubles in Otari did not make it to me. What else do I need to provide to get a replacement?

Thanks,

Michael

Paizo Employee Customer Service Representative

Hi Michael,

Assuming your shipping information hasn't changed, I can get those replacements sent out ASAP!


Raychael wrote:

Hi Michael,

Assuming your shipping information hasn't changed, I can get those replacements sent out ASAP!

It has not, I am still at the same location. Thank you!

Paizo Employee Customer Service Representative

Great! I've submitted the order and you should receive the confirmation email with the details shortly. Please let me know if any of the information is incorrect, and hopefully they'll arrive without any problems this time!

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