Order 36310196


Customer Service


I received this order today, by way of three cardboard envelopes. Two of them perfectly protected their content, but the third envelope was bent and crushed.

As a result, “Pathfinder Adventure Path #157: Devil at the Dreaming Palace (Agents of Edgewatch 1 of 6)” arrived damaged and I would like to have a remplacement kindly sent my way.

However, since this copy was already a replacement issue, it is alright if you prefer to issue a refund/store credit and I will try to buy it locally. (The original arrived damaged way back in July 2020, but the replacement was only sent a few weeks ago because of the Customer Service email backlog; every book in my subscription arrived in good condition since then.)

Thanks!

Customer Service Representative

Fayries wrote:

I received this order today, by way of three cardboard envelopes. Two of them perfectly protected their content, but the third envelope was bent and crushed.

As a result, “Pathfinder Adventure Path #157: Devil at the Dreaming Palace (Agents of Edgewatch 1 of 6)” arrived damaged and I would like to have a remplacement kindly sent my way.

However, since this copy was already a replacement issue, it is alright if you prefer to issue a refund/store credit and I will try to buy it locally. (The original arrived damaged way back in July 2020, but the replacement was only sent a few weeks ago because of the Customer Service email backlog; every book in my subscription arrived in good condition since then.)

Thanks!

Hi!

I am so sorry your replacement book arrived damaged! I went ahead and set up a replacement to be sent out with your next subscription order. Hoping third times the charm ;) If you need this sooner please let me know and I will gladly get that set up.

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