Please suspend my subscription


Customer Service


Hi.
Please suspend my Adventure Path subscription. I do not want to receive # 163.

Also, book # 161 arrived damaged, as though somewhere along the line in shipping the bottom of the book had been stepped on or something. I can email a picture if you like. Could you send a replacement please?

Customer Service Representative

ericthecleric wrote:

Hi.

Please suspend my Adventure Path subscription. I do not want to receive # 163.

Also, book # 161 arrived damaged, as though somewhere along the line in shipping the bottom of the book had been stepped on or something. I can email a picture if you like. Could you send a replacement please?

Hi ericthecleric!

I am so sorry that your AP #161 arrived damaged! I have set up a replacement to be shipped out to you. The new order is # 36333202. You should be receiving an email confirmation here shortly. I have also cancelled the order for AP #163, and there should be another email confirmation for that as well. Lastly, I have cancelled your subscription for you, if you would like to resubscribe in the future, all you will need to do is start a new subscription and choose the product you would like to start with once that item becomes available. Please let me know if I can assist you further :)


Thanks for the speedy resolution!

If you delete the two emails I sent to customer service from 26/11/2020 and 1/13/2021 (or mark them as resolved) that will lighten the team's load. :)

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