David knott 242 |
I submitted order 36299748 on Monday, December 13th, as soon as the holiday21 discount code came out. That order now shows as "Waiting for backordered product(s)".
Do you have any idea which products you are waiting for and/or how long the wait is expected to be? I am not in a major hurry for this order, but I do want to verify that this is not an indefinite wait for a product that you are in fact out of, as this order does not have the usual monthly subscription deadline to prod it along.
Logan Harper She/Her Customer Service Representative |
I submitted order 36299748 on Monday, December 13th, as soon as the holiday21 discount code came out. That order now shows as "Waiting for backordered product(s)".Do you have any idea which products you are waiting for and/or how long the wait is expected to be? I am not in a major hurry for this order, but I do want to verify that this is not an indefinite wait for a product that you are in fact out of, as this order does not have the usual monthly subscription deadline to prod it along.
Hi David!
Unfortunately, it looks like the backordered products are the Gnoll Chieftain, Shaman and Champion but we will most likely be getting these items back in stock. I don't have an exact date but hopefully in the next few weeks :) Please let me know if I can further assist you!David knott 242 |
Any chance you could push those three minis into my sidecart so that the rest can ship sooner? I would not mind missing the discount on three cheap minis in this case.
Logan Harper She/Her Customer Service Representative |
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Any chance you could push those three minis into my sidecart so that the rest can ship sooner? I would not mind missing the discount on three cheap minis in this case.
Of course!
The 3 minis have been moved to your sidecart and I have expedited the rest of the order to ship to you :)