gencon2020 code not working after leaving cart


Customer Service


I added PDFs of books 3-6 of Age of Ashes to my cart, went through check out (but did not hit the red button to complete the check out). I decided that even with the great discount I was not ready to spend that much. I went back to my cart and removed books 5 and 6. Now I cannot get the discount to apply again.

I want to purchase a PDF of Tomorrow Must Burn ( https://paizo.com/products/btq01zrs?Pathfinder-Adventure-Path-147-Tomorrow- Must-Burn ) and a PDF of Fires of the Haunted City ( https://paizo.com/products/btq0204d?Pathfinder-Adventure-Path-148-Fires-of- the-Haunted-City ) using the gencon2020 code.

I also have Paizo Advantage, and the cart was letting the two things stack, which was part of my decision to make the purchase.

Customer Service Representative

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Hi caps,

Thank you so much for your patience as we have had a large influx of messages. I do not see the PDFs on your account, and I just wanted to confirm before generating a discounted order for you that you haven't purchased them yet and that you'd still like to purchase the discounted PDFs.


Joan H. wrote:

Hi caps,

Thank you so much for your patience as we have had a large influx of messages. I do not see the PDFs on your account, and I just wanted to confirm before generating a discounted order for you that you haven't purchased them yet and that you'd still like to purchase the discounted PDFs.

Hi Joan, thanks for getting back to me. I am confirming that I have *not* purchased either of the PDFs but would still love to buy them at a discount.

I am glad I checked this thread; I was just about to give up and buy them non-discounted, as I'm going to be needing book 3 pretty soon.

Customer Service Representative

Perfect, I set up your order and you should see a confirmation email and the new books in your digital library now! Thanks again for your patience!

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